Service Advisor for the ALL NEW McGrath Kia of St. Charles Join Our Team at McGrath Kia of St. Charles! Are you a customer-focused professional with a passion for the automotive industry? Do you thrive in a dynamic environment and have a knack for delivering exceptional service? McGrath Kia of St. Charles, part of the esteemed Gary McGrath family, is looking for a talented Service Advisor to join our team at our brand new, state-of-the-art facility. Why Work with Us?
Brand New Facility:
Work in a cutting-edge dealership with a modern service center, equipped with the latest technology to ensure top-notch service.
Top-of-the-Line Equipment:
Utilize brand new equipment that enhances efficiency and precision, providing our customers with the best possible experience.
Industry Leading Tools and Software:
At McGrath Auto Group, we equip our advisors with the best tools and software in the industry, ensuring they have everything they need to perform their jobs to the highest standards.
Reputable Backing:
As a part of the trusted Gary McGrath family, we are committed to excellence, offering a supportive and stable work environment that has served our community for over 50 years.
FOUR DAY WORK WEEK!
What We Offer:
Competitive Salary and Benefits:
Enjoy a highly competitive compensation package, including health insurance, retirement plans, and paid time off.
Continuous Training and Development:
We invest in your professional growth with ongoing training and career development opportunities.
Positive Work Environment:
Join a team of dedicated professionals in a supportive and collaborative work atmosphere.
Career Advancement Opportunities:
We believe in promoting from within and provide ample opportunities for career advancement.
Key Responsibilities:
Greet customers and assist with their service needs, ensuring a positive and seamless experience. Accurately document customer concerns and vehicle issues, coordinating with technicians to ensure timely and precise repairs. Provide detailed explanations of services and repairs, offering transparent and honest communication with customers. Manage service appointments, keeping customers informed of their vehicle's status and expected completion times. Ensure a high level of customer satisfaction by addressing concerns and resolving issues promptly and professionally.
Qualifications:
Proven experience as a Service Advisor in the automotive industry. Exceptional customer service skills with a focus on customer satisfaction. Strong communication and interpersonal abilities. Excellent organizational skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A valid driver's license and a clean driving record.
Job Type:
Full-time Pay:
From $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance