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ALL FLEET INC

Service Writer for Automotive Shop

Pay: Not specified

Posted: 4 weeks ago

Location: Zion, IL (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Automotive Service Technician / Mechanic

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Based on Illinois data

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What they do

An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.

$49,475 / year median in Illinois

+7% projected growth

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Job Description

Service Writer for Automotive Shop

ALL FLEET INC - 3.5

Zion, IL Job Details 22 hours ago Qualifications Non-technical user support Computer operation Experience working in the automotive repair industry Desktop applications Technical writing Computer skills Productivity software Automotive service record keeping

Full Job Description About Roe Automotive:

Join our dynamic team at Roe Automotive, a leading automotive service provider in Zion, IL. We're committed to delivering high-quality service and customer satisfaction.

Responsibilities:

Develop cost estimates, log needed parts, and calculate time needed for repairs. Schedule appropriate Service Technicians for each job. Communicate costs, parts, work details, and technician information to customers. Arrange customer appointments through phone calls. Meet customers to understand their requirements and communicate these to the Service Technicians. Contact customers for additional work, detailing the nature and extra costs involved. Enter repair job details into the company's network and prepare repair instructions.

Requirements and Skills:

Proven work experience as a Service Writer or in a similar role. Proficient in computer literacy and office software programs. Excellent communication and customer service skills. Strong record-keeping abilities. Capable of understanding and translating technical issues from customers' non-technical descriptions. A high school diploma or equivalent is preferred.