Job Summary Join our dynamic team as an Automotive Service and Parts Associate, where you will be the vital link between customers, technicians, and inventory management. In this energetic role, you will provide exceptional customer service, manage parts inventory, valet customers vehicles and support sales initiatives to ensure a seamless automotive service experience. Your enthusiasm and organizational skills will help drive customer satisfaction and operational efficiency in a fast-paced dealership environment. Responsibilities Greet customers warmly, listen to their needs, and provide expert guidance on automotive parts and services. Fill customer orders from stock, and place orders when requested items are out of stock. Manage inventory control by stocking, organizing, and tracking parts using inventory management systems. Receive and fill telephone orders for parts. Operate POS (Point of Sale) systems for cash handling, order fulfillment, and processing transactions smoothly. Locate and label parts, and maintain inventory of stock. Receives and delivers parts and equipment to technicians, customers, stores, wholesale accounts, and vendors. Checks with the parts manager, parts counter people before leaving to coordinate any last-minute pick-ups or deliveries. Maintain excellent communication skills to handle phone inquiries with professionalism and courtesy. Checks with the service department each day to determine immediate parts needs. Verifies that invoice matches purchase order for each pick-up. Checks payments received with the invoices for each delivery. Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry. Unloads and cleans vehicle each night. Turns in all paperwork and undelivered parts. Handles basic maintenance of the vehicle, including filling tank with gas, checking oil, keeping it clean and making sure required inspections are performed. Advises parts manager if delivery trucks need major repairs and maintenance. Helps maintain the professional appearance of the parts department. Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars. Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts. Maintains professional appearance. Uphold dealership standards by ensuring cleanliness, organization, and safety in the parts department. Experience Previous experience in automotive repair or automotive service environments is highly preferred. Proven track record in retail sales or dealership settings demonstrating strong customer service skills. Strong organizational skills combined with retail math proficiency to manage stock levels accurately. Excellent communication skills for engaging with customers, team members, and vendors effectively. Join us to be part of a vibrant team dedicated to delivering top-tier automotive service while advancing your career in a supportive environment that values energy, transparency, and excellence!

Job Type:

Full-time Pay:

$13.50 - $16.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person