Minutemen Volkswagen is looking for an experienced Service Advisor to join our rapidly expanding service department! If you believe being a Service Advisor is a true craft- one built on charisma, communication and thorough product knowledge...we would like to talk to you! As a Service Advisor you will be responsible for meeting customers and dealing with customer requests pertaining to repair and/or servicing of their vehicle issues. Service Advisors are key players in the dealership for fostering positive customer relations through communication and following up with customers on repair status and charges on repairs.

Job Responsibilities:

Generating service order estimations and quotes for customers Scheduling appointments and maintaining an organized schedule Conducting post-repair follow up Resolving customer complaints Maintain satisfactory CSI.

Job Qualifications:

Great attitude with a high-energy and personality. Ability to work hard with limited supervision. Automotive Service Advisor experience a must. Must be able to manage in a fast paced work environment. Excellent oral and written communication skills. Professional personal appearance and work ethic. Must have great customer service skills. Must be able to pass pre-employments screens

Benefits:

Excellent pay plus bonus Brand new, state of the art facility Paid vacation Paid sick time Paid holidays Fidelity 401K Company Sponsored Medical and Dental insurance EyeMed Vision insurance American Fidelity Accident, Hospital Indemnity, Cancer, and Long-Term Disability insurance and other voluntary benefits

Job Type:

Full-time Pay:

$36,080.16 - $99,514.18 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person