Coffee Service Tech Fazenda Coffee Roasters Dedham, MA Job Details Full-time $25 - $30 an hour 1 hour ago Benefits 401(k) Qualifications Barista experience Company vehicle operation Driver's License Plumbing Coffee experience Mechanical knowledge Full Job Description Are you passionate about craft coffee and have experience as a barista? Fazenda Coffee Roasters is hiring a full-time Coffee Service Technician!
Location:
Our roasting facility in Dedham, just a few steps over from the Boston city line.
About Us:
Fazenda is Boston's leading customer service-focused specialty coffee roaster. We partner with the best restaurants, cafes, and offices to serve quality coffee and tea. Alongside our wide range of specialty and boutique offerings, we provide education in brewing fundamentals, equipment support, and emphasize responsive, customer-focused service. We're not just a coffee vendor; we're a partner to our customers.
Position Overview:
We are looking for a mechanically-inclined individual with a passion for specialty coffee. If you've worked as a barista and are interested in expanding your skills to include maintaining and repairing coffee equipment, we want to hear from you! No prior experience in equipment repair is necessary—we value your hands-on experience with coffee and will provide training.
Responsibilities:
Installing and performing preventative maintenance/quality checks on espresso, coffee, and grinding equipment. Responding to service calls on-site and troubleshooting over the phone with customers. Tracking parts inventory and ensuring in-stock status of parts. Maintaining an organized and clean workspace. Driving a company vehicle to service sites within a two-hour radius. Assisting with maintenance of roastery equipment and other duties as assigned.
Capabilities & Requirements:
You might be the right person if: You have experience working as a barista in independent specialty coffee shops. You have basic understanding and proficiency with tools, machinery, and basic electrical and plumbing. You're comfortable lifting up to 45 pounds, bending, reaching, carrying, standing, and walking throughout the day. You have a valid and current driver's license and can drive a company vehicle. You're good at prioritizing tasks, managing your time efficiently, and are okay with being available for weekend service on an on-call basis (shared between several employees). Opportunities for
Growth:
We are growing quickly and this position offers the ability to learn about managing customers from various industries and backgrounds. This role may evolve into a service management or dispatch role as we grow and add additional technicians. Additionally, Fazenda encourages our staff to grow their knowledge of all things coffee and tea through various opportunities offered throughout the year.
What We Offer:
Competitive wages 401K plan Health insurance reimbursement Paid vacation and sick time A supportive and encouraging work environment
To Apply:
Fazenda is committed to equal employment opportunity. We encourage people of all genders, ages, races, colors, religions, and beliefs to apply. If you're interested, please send a resume and a brief letter explaining your interest.
