Opportunity Overview Automotive Service Writer

• Office manager
• Shop GM Great Team environment! Michell 1 Experience ( or some form of automotive software ) Required Must have prior Automotive repair experience ( former technician ) or a strong knowledge of car repair procedures. Rewards Great Compensation
• base salary + commission based on shops Productivity Matched 401K
• 3% match Vacation Sick time Health insurance Tufts Health plan Paid holidays Responsibilities Automotive Service Adviser Responsibilities and Duties Greet and consult customers on service needs Build strong customer relationships Perform a thorough vehicle walk-around inspection as part of the write-up Ability to effectively communicate with customers by recommending services recommended and performed in addition to keeping the customer updated on services Sell and up-sell services by emphasizing the value Follow-ups regarding unsold services and customer inquires Field all live service calls Performs opening and closing responsibilities Communicate with Technicians to make sure part needs are met & Coordinate workload based on customer needs Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.

Assists with the coordination of alternate transportation, rental car reservations, shuttle, etc. Performs other duties as requested Skills 5 years in a service writer role experience strongly preferred Dealership/Independent shop experience a must Must be computer proficient Excellent customer service skills Demonstrates extreme attention to detail Great professional communication skills Ability to multi-task

Job Type:

Full-time Pay:

$65,000.00

• $85,000.

00 per year

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan

Experience:

Service Writers:

4 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person