Service Advisor | Kittery ME, M-F schedule About Carrigan Auto Group We're Carrigan Auto Group—a family-run business that's been turning wrenches and earning trust since 1980. Our four locations across NH and ME (Manchester, Kittery, and Portsmouth) handle just about everything—imports, domestics, fleets, and luxury vehicles. What sets us apart? We believe getting your car fixed shouldn't be a hassle. We keep things simple, honest, and personal—just like family. Our Employee Average Tenure is 7 Years -

Here's Why:

Unmatched, family-oriented focuses culture - we don't live to work and your work-life balance matters. Training and ASE tests are 100% paid for. You have a voice, and your thoughts are deeply considered to make sure Carrigan Auto Group is the repair shop of choice. State-of-the-art tools, including factory scan tools. Clean, organized facility, that is maintained consistently.

Your Total Rewards Package:

Progressive, growth-based compensation plan Paid training and tuition reimbursement 401K with employer match Vision & dental insurance Employer paid health insurance Employer paid short term disability Long term disability Life insurance Climate controlled facility Monday-Friday work schedule

Responsibilities:

Customer Service Deliver exceptional service; resolve issues with empathy and professionalism. Ensure team keeps all commitments to customers. Team Leadership Support, coach, and lead techs to meet goals. Enforce policies; escalate issues to GM/owner as needed. Workflow Management Keep shop running efficiently using company systems. Maintain quality and productivity. Cost Control Secure best pricing on parts. Daily Meetings Lead/attend 3 quick daily check-ins: morning, noon, and afternoon. General Support Jump in where needed. 2 years as a service advisor, with proven record of exceeding goals and metrics. Able to stay focused and meet deadlines in a busy, fast-paced environment. Proficient with Office 365 products - including Excel. Fluent in English—written and verbal. Able to count and perform basic calculations using a calculator. Carrigan Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or dis ability status. To reach us directly or you need assistance in applying, please contact Patrick at phoran@carriganautogroup.com

Job Type:

Full-time Pay:

$65,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Parental leave Vision insurance

Shift:

8 hour shift Day shift

Work Days:

No weekends

Work Location:

In person