Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
WB
Watson Benzie
Automotive Service Advisor/Writer
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Service Technician / Mechanic
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$48,074 / year median in Michigan
+1% projected growth
Job Description
Automotive Service Advisor / Writer Watson Benzie Chrysler Dodge Jeep Ram is looking for a friendly, organized, and customer-focused Automotive Service Advisor / Writer to join our team. As a Service Advisor, you will be the primary connection between our customers and service technicians. You will guide customers through the repair and maintenance process, clearly explain recommended services, provide accurate estimates, and keep customers informed throughout their visit. Automotive service experience is preferred, but we are willing to train the right person. Strong communication skills, attention to detail, and a commitment to excellent customer service are essential. Responsibilities Schedule service appointments and answer customer inquiries. Greet customers promptly and professionally. Gather accurate customer, vehicle, and service information. Clearly document vehicle concerns on repair orders. Review vehicle service history and recommend needed maintenance or repairs. Prepare accurate estimates for labor and parts. Set realistic completion times and communicate them to customers. Obtain customer approval before additional work is performed. Monitor repair progress and provide customers with timely updates. Review completed repair orders for accuracy and proper authorization. Explain completed repairs, recommendations, and charges to customers. Maintain high customer satisfaction standards. Work closely with technicians, parts personnel, and service management. Maintain a clean, organized, and professional work area. Qualifications Excellent customer service and communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Basic computer and data-entry skills. Ability to explain technical information clearly and professionally. Automotive service experience is preferred but not required. Valid driver's license and clean driving record. What We Offer Medical, dental, and vision insurance. 401(k) retirement plan. Paid time off and vacation. Paid training. Opportunities for advancement and professional growth. Employee vehicle purchase plans. Long-term job security. A supportive, family-owned and operated workplace. Apply Today Apply in person to Kyle Weber at: Watson Benzie Chrysler Dodge Jeep Ram 1514 Benzie Hwy Benzonia, MI 49616 Applications may also be submitted online. Join a team that values its employees and takes pride in providing an excellent customer experience.