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Superior Automotive

Automotive Service Advisor

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Job Description

We're looking for a motivated and experienced Service Advisor to join our team and help create outstanding customer experiences every day. The ideal candidate brings strong communication and sales skills, a solid understanding of the automotive industry, and a passion for helping customers. In this fast-paced role, you'll be the friendly, knowledgeable link between our customers and technicians—driving trust, efficiency, and top-tier service from start to finish.. Responsibilities include but are not limited to: Build strong customer relationships while scheduling service appointments and repairs Greet customers promptly, listen to concerns, and clearly explain repair and maintenance options Prepare accurate estimates based on vehicle maintenance schedules and technician inspections Advise customers on manufacturer recommendations and technician findings, and obtain approval for repair plans Order and coordinate parts needed for repairs Friendly, customer-focused approach with a commitment to delivering an exceptional customer experience Collect payments and process transactions accurately
Qualifications:
Service Advisor experience. High school diploma or GED equivalent. Valid driver's license. Sales experience. Strong knowledge of automotive repair and maintenance practices Computer proficiency. Stong organizational skills Experience with Tekmetric software is preferred, but not required.
Job Type:
Full-time Pay:
$60,000.00 - $100,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
License/Certification:
Drivers License (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs