15235 Statesville Road Huntersville, NC 28078 Automotive Service Advisor / Writer Full Time | Generous Pay Plan | Great Benefits | No Weekends Experience Required - Dealership Experience is a Plus! Bilingual Spanish / English Required PTO Awarded Day One Parks Chevrolet Huntersville is seeking a dedicated Automotive Service Advisor / Writer to join our team. This role is perfect for someone who enjoys working with customers and has a passion for the automotive industry. If you have excellent communication skills and a knack for problem-solving, we would love to hear from you!

Why Work For Us:

At Parks Chevrolet Huntersville, we value our employees and offer a supportive work environment. We provide competitive pay, ongoing training opportunities, and a chance to grow within the company. Join us and be a part of a team that is committed to delivering exceptional service to our customers! Please explore our Parks Chevrolet Huntersville Careers Page but don't forget to click 'Apply Now' on this page.

What We Offer:

Generous pay plan 5-day work week - no weekends PTO awarded day one Medical, Vison, Dental Insurance after 60 days Short- and Long-Term Disability after 60 days 401(k) retirement plan Paid time off Employee vehicle purchase plans Discounts on products and services Great family atmosphere! Opportunities for career advancement

Responsibilities:

Greet customers and assist them with service inquiries. Schedule service appointments and manage the service department's workflow. Provide customers with detailed explanations of service recommendations. Prepare estimates and ensure accurate billing for services rendered. Follow up with customers after service to ensure satisfaction. Maintain a clean and organized service area. Collaborate with technicians to ensure timely and efficient service.

Requirements:

Previous experience in automotive service advising or a related field Strong communication and customer service skills Bilingual Spanish / English required Proficient in using computer systems and software for service management ASE certification or equivalent automotive training preferred Knowledge of automotive repair processes and terminology preferred High school diploma or equivalent Valid driver's license and clean driving record Please upload your resume. Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Pre-employment background checks are required, including MVR, and drug screening. The Parks Automotive Group is an Equal Opportunity Employer.