Experienced Automotive Service Advisor

TEAM TOYOTA OF PRINCETON - 3.7

Lawrenceville, NJ Job Details Full-time $95,000 - $150,000 a year 3 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Opportunities for advancement Qualifications Customer communication Full Job Description Experienced Automotive Service Advisor Team Toyota of Princeton —

Lawrenceville, NJ Earning Potential:

$95,000-$150,000+ Annually | Full-Time | 5-Day Work Week Turn Your Service Advisor Experience Into a Career With Real Earning Potential Team Toyota of Princeton is growing, and we are looking for an experienced, motivated Service Advisor who knows how to take care of customers, communicate with technicians, and maximize every service opportunity. If you're currently advising at a dealership and feel limited by traffic, earning potential, processes, or advancement opportunities, we want to talk with you. We offer a high-volume Toyota service environment , strong leadership, a professional team culture, and the opportunity for a proven advisor to earn up to $150,000+ per year . What We're Looking For This is more than a write-up position. We want an advisor who can own the customer relationship from arrival through vehicle delivery .

You will be expected to:

Provide an outstanding customer experience from write-up through delivery. Listen carefully and accurately document customer concerns. Communicate effectively with technicians and customers throughout the repair process. Set realistic expectations for completion times and provide proactive updates. Review the Multi-Point Inspection (MPI) with every customer and clearly explain technician findings. Present maintenance and repair recommendations professionally and confidently. Explain safety, maintenance, and preventative-service needs in a way customers can understand. Present available service specials and maintenance options. Follow up on declined services and future maintenance opportunities. Build long-term customer relationships that drive retention and repeat business . Stay involved through vehicle delivery to make sure the customer's concerns have been addressed. What Makes a Successful Advisor Here? We are looking for someone who is customer-focused, competitive, organized, accountable, and driven to perform . Successful candidates should be comfortable working toward measurable performance goals, including customer satisfaction, hours per repair order, maintenance penetration, items per RO, menu presentation/close rate, MPI communication, customer retention, and overall sales performance . You should be able to balance two things exceptionally well: taking great care of the customer and recognizing legitimate service opportunities. Qualifications Automotive dealership Service Advisor experience is strongly preferred. Candidates should have excellent communication and relationship-building skills, solid computer skills, a strong work ethic, the ability to work effectively in a fast-paced service department, and a valid driver's license. Toyota experience is a plus, but the right attitude, proven performance, and ability to take care of customers are what matter most. Why Join Team Toyota of Princeton? Your performance should have the opportunity to determine your income.

We offer:

$95,000-$150,000+ annual earning potential 5-day work week Medical, dental and vision insurance 401(k) retirement plan Paid holidays Paid time off FSA and HSA options Established dealership with strong service traffic Professional, team-oriented environment Training, leadership and tools designed to help you succeed Opportunity for career advancement Ready for Your Next Opportunity? If you're an experienced Service Advisor who takes ownership, communicates with urgency, builds customer trust, follows a proven process, and wants to be rewarded for performance , we want to meet you. Apply today to join the Team Toyota of Princeton Service Department. Team Toyota of Princeton — Where great customer service, strong performance, and career opportunity come together.

Pay:

$95,000.00 - $150,000.00 per year

Work Location:

In person