Performance Ford Lincoln is looking for an experienced Service Advisor. Responsibilities include, but are not limited to: Greet customers and carefully record the customer's concerns to generate an accurate work order. Track the status of open repair orders during the day keeping both the customers and Manager updated with approvals and delays. Obtain the training necessary to know what is covered under warranty. Perform regular and scheduled contacts with previous customers and make appointments for maintenance items. Make sure all customers have been notified when ordered parts arrive and schedule an appointment to have the work done. Notify customers that their vehicles are ready for pickup, cashier & close tickets. Explain repair order charges to customers and promptly notify the service manager of any customer service problems. Strive to meet management's metrics for sales per repair order, total gross profit, repair orders per day, and customer satisfaction scores.

Job Requirements:

Minimum of 2 years' experience in a service advisor role. Dealership Experience Reynolds and Reynolds Excellent communication

Benefits:

Opportunity for advancement in a growing company Comprehensive insurance plans 401(k) Paid vacation days, sick days, and holidays Performance Automotive Group is an EOE Drug and Background checks are required.

Pay:

$66,146.98 - $79,660.88 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person