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Turnersville Mazda

Automotive Service Writer / Service Advisor

Career Insights for Automotive Service Technician / Mechanic

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What they do

An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.

$52,360 / year median in New Jersey

+3% projected growth

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Job Description

Job description: Automotive Service Writer /
Service Advisor Location:
Turnersville, NJ Job Type:
Full-Time Job Summary Our dealership is seeking a reliable and customer-focused Full-Time Service Writer / Service Advisor to assist in our busy service department. This role serves as the primary point of contact for customers bringing their vehicles in for service, helping to document concerns, communicate with technicians, and ensure a smooth service experience. This is an excellent opportunity for someone with strong customer service skills and an interest in the automotive industry. Responsibilities Greet customers arriving for service and assist with check-in Document vehicle concerns and open repair orders Communicate customer concerns to service technicians Provide basic service recommendations when appropriate Keep customers informed about service progress Review completed services with customers at vehicle pickup Maintain accurate service documentation in the dealership system Support the service team to ensure efficient workflow Qualifications Previous customer service experience required Automotive knowledge or dealership experience preferred Strong communication and organizational skills Ability to work in a fast-paced environment Valid driver's license required
Benefits:
Health Insurance Dental Insurance Vision Insurance 401(k)
Paid Time Off Work Location:
In person
Pay:
$20.00 - $24.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person