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VIP Automotive Group
Automotive - Service Advisor
Career Insights for Automotive Service Technician / Mechanic
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What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$52,561 / year median in New York
+9% projected growth
Job Description
Automotive Service Advisor
- Levittown Ford Levittown Ford
- Levittown, NY VIP Automotive Group of Long Island Full-Time | 5-Day Work Week | Monday-Saturday | Saturday Required $90,000
- $125,000+ Per Year | Commission + Bonuses 🚗
NOW HIRING
EXPERIENCEDAUTOMOTIVE SERVICE ADVISOR
Levittown Ford is seeking an experienced Automotive Service Advisor / Service Writer / Automotive Service Consultant to join our busy and growing Service Department in Levittown, NY. This is an excellent opportunity for an experienced Service Advisor, Automotive Service Consultant, Service Writer, or Dealership Service Advisor who understands dealership service operations and knows how to build strong customer relationships while maximizing service opportunities. Ford dealership experience is preferred. Automotive dealership service experience is required. Levittown Ford is part of the VIP Automotive Group of Long Island , a respected automotive dealer group known for strong leadership, professional development, customer-focused service, and opportunities for career growth. 💰COMPENSATION & CAREER OPPORTUNITY
$90,000- $125,000+ annually , including commission and bonuses.
AUTOMOTIVE SERVICE ADVISOR RESPONSIBILITIES
As an Automotive Service Advisor , you will serve as the primary point of contact between customers, technicians, and the service department.Responsibilities include:
Greet customers promptly and professionally Write accurate repair orders and document customer concerns Schedule automotive service and maintenance appointments Perform vehicle walkarounds and arrange technician test drives when necessary Review vehicle history and identify recommended maintenance and repairs Explain automotive repairs, maintenance services, and manufacturer recommendations Prepare and present accurate labor and parts estimates Set and manage promised delivery times Coordinate repair workflow with technicians and dispatch Monitor repair progress and communicate updates to customers Obtain authorization for additional repairs Maximize service opportunities while maintaining a customer-first approach Review and close repair orders accurately Maintain detailed and accurate service documentation Explain completed repairs and recommended future maintenance Assist with inbound service calls and appointment scheduling Maintain strong customer relationships and CSI performance Inspect vehicles for potential bodywork needs and prepare estimates when appropriate Maintain a clean, organized, and professional service drive and workspace 🛠️QUALIFICATIONS
2+ years of Automotive Service Advisor experience 1+ year of automotive dealership experience required Ford dealership experience preferred Strong knowledge of automotive repair and maintenance Ability to understand and explain automotive service recommendations Excellent communication and customer service skills Strong sales and negotiation abilities Ability to work in a fast-paced, high-volume dealership service department Strong organizational and time-management skills Experience with CDK, Reynolds & Reynolds, or other automotive DMS systems is a plus Valid driver's license and clean driving record ⭐WHY JOIN VIP AUTOMOTIVE GROUP?
At VIP Automotive Group, we believe our employees are the foundation of our success. We provide a professional environment where experienced automotive professionals can grow their careers and be recognized for their contributions.Benefits Include:
Medical & Dental Insurance 401(k) Retirement Plan Paid Time Off Employee Discounts on Vehicles, Parts & Service Supplemental Benefit Plans Short-Term Disability Long-Term Disability Supplemental Life Insurance Employee Recognition Programs Professional Development & Training Career Advancement Opportunities Supportive, Team-Oriented Work Environment Modern Automotive Service Technology and Tools 📅SCHEDULE
Full-Time | 5-Day Work Week Monday-Saturday | Saturday Required 💵SUPPLEMENTAL PAY
Commission Pay Bonus Pay 📍LOCATION
Levittown Ford- Levittown, NY If you are an experienced Automotive Service Advisor, Ford Service Advisor, Service Writer, Automotive Service Consultant, or Dealership Service Advisor looking for a high-earning opportunity with a successful automotive dealer group, apply today!