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WEST END AUTOMOTIVE

AUTO SHOP SERVICE ADVISOR - EXPERIENCED

Career Insights for Automotive Service Technician / Mechanic

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What they do

An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.

$52,561 / year median in New York

+9% projected growth

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Job Description

AUTO SHOP SERVICE ADVISOR

•EXPERIENCED

WEST END AUTOMOTIVE

Long Beach, NY Job Details Part-time | Full-time $20

•$25 an hour 1 day ago Qualifications Customer communication Automobile maintenance requirements Interpersonal skills Sales transaction processing Client inquiry handling Parts administration experience within automotive industry Cash register Driver's License Experience working in the automotive repair industry Handling customer service requests Automotive parts estimating POS systems Technical Proficiency Part sourcing

Full Job Description Job Title:

Auto Shop Service Advisor (Experienced)

Pay:

$20.00

•25.00 per hour

Schedule:

Monday, Thursday, Friday (8:00 AM

•5:00 PM) & Saturday (8:00 AM

•2:00 PM), Open Flexibility Tue, Wed to cover shifts if ever needed About the Role We are looking for an experienced, customer-focused Service Advisor to join our team on a consistent, schedule. As the main link between our customers and our service technicians, you will play a critical role in delivering clear communication, accurate estimates, ordering needed parts, and providing top-tier service. If you have a strong automotive background, thrive in a fast-paced environment, and take pride in honest customer care, we want to hear from you. Key Responsibilities Greet customers promptly, listen to their vehicle concerns, and create detailed repair orders. Act as the liaison between customers and technicians to ensure accurate diagnostics and timely repairs. Order, track, and manage necessary automotive parts from vendors to support scheduled repairs and maintenance. Translate technical vehicle recommendations into clear, easy-to-understand options for customers. Build and present detailed cost estimates and secure customer approval before work begins. Manage workflow to ensure promised completion times are met. Process payments, handle customer inquiries, and maintain accurate service records.

Qualifications & Requirements Experience:

Minimum 2+ years of experience as an Auto Service Advisor / Writer (Required).

Parts Sourcing:

Hands-on experience ordering automotive parts and working with parts vendors/catalogs.

Technical Knowledge:

Strong understanding of general automotive mechanics, maintenance schedules, and repair processes.

Communication:

Exceptional verbal and written communication skills with a customer-first mindset.

Computer Skills:

Proficiency with shop management software (e.g., Mitchell1, Shop-Ware, RO Writer, or similar) and general POS systems.

Reliability & Flexibility:

Must be dependable for the core schedule

License:

Valid driver's license with a clean driving record. Must live local to Long Beach and have dependable transportation to and from work.

Schedule & Hours Monday:

8:00 AM

•5:00

PM Tuesday:

OFF (flexibility to cover shifts as needed)

Wednesday :

OFF (flexibility to cover shifts as needed)

Thursday:

8:00 AM

•5:00

PM Friday:

8:00 AM

•5:00

PM Saturday:

8:00 AM

•2:00

PM Sunday:

Off How to Apply Please submit your resume highlighting your automotive service experience.

Pay:

$20.00

•$25.00 per hour Expected hours: 30.0

•40.0 per week

Work Location:

In person