Mobile Service Technician / GM Mobile Service + Van — Cleveland / Westlake / Avon / Elyria / Lorain Reports to: Mobile Services Director /

Fixed Operations Director Location:

Cleveland, OH (mobile field work) Your new Mobile Unit State of the art, brand new EV van. Completely fitted wiht oil suction technology, tire changer and balancer, all tools needed to complete the job! This van is also equipped with GM Connect technology, GPS tracking technology with route assist. Overview We're hiring a Mobile Service Technician to diagnose and repair trucks and trailers on customer sites across the Cleveland area. This hands‑on role requires Computer knowledge, solid troubleshooting skills, excellent customer service, and the ability to work outdoors in varying conditions. Key Responsibilities

• Travel to customer locations, change oil or tires as needed and scheduled, air filters, wiper blade, batteries, etc. Complete Recalls as needed
• Order parts as needed and document repair details in company systems.
• Maintain a clean and organized mobile service vehicle.
• Follow all safety procedures (wheel chocks, lockout/tagout, OSHA rules).
• Perform other duties as assigned by the Mobile Services. Qualifications
• High school diploma or equivalent; vocational training or ASE certification in diesel repair preferred.
• Minimum 5 years' experience in General Motors Experience.
• Valid Ohio driver's license; must be insurable by company carrier. Class A CDL with medical card preferred.
• Ability to walk up to 1/2 mile, operate a van, use stairs, bend/crouch and lift up to 50 lb.
• Strong mechanical aptitude, troubleshooting skills, time management and basic computer skills.
• Excellent communication and customer-service orientation.

Benefits Medical, dental, vision, accident & critical illness options; HSA/FSA with employer match; 401(k) with employer match; company-paid short-term disability and life insurance; paid time off, sick time, holiday pay; boot voucher; wellness program; referral bonuses and company events. How to Apply Apply on Indeed with a reusme, work experience, GMIN and training level. GM Experience is a requirement

• MORE
• About the Role We're hiring a hands-on technician who loves great service as much as great repairs.

You'll drive a dealer-provided service vehicle to customers' homes or workplaces to perform maintenance and light repairs on-site. If you enjoy working independently, meeting new people, and fixing cars the right way the first time, this job is for you. What You'll Do Travel to scheduled appointments within a [25-50 mile] radius.

Perform mobile services:

oil & filters, batteries, brakes, tires/rotations, wipers, fluid exchanges, inspections, bulb replacements, diagnostic scans, software resets/updates (as applicable) Verify concern, diagnose, and recommend safe, transparent repairs with photos/video Close out work using a tablet-based workflow (estimates, approvals, parts usage, notes, photos) Maintain van inventory; request parts and restock to plan Follow spill-prevention and environmental procedures; keep a clean, safe mobile workspace Deliver 5-star customer experiences: clear communication, professional appearance, tidy job site Track and meet

KPIs:

on-time arrival, first-time-fix rate, quality/come-back rate, CSI, upsell attachment Support occasional special events/fleet days; collaborate with service/parts teams What You'll Need 2+ years professional automotive service experience (mobile or shop) Strong skills in maintenance and light mechanical (brakes, batteries, tires, filters, fluids); basic diagnostics Valid driver's license; comfortable driving/vparking a service van Ability to lift 50+ lbs, work outdoors, and stand/kneel for extended periods Excellent customer communication; bilingual a plus Own basic hand tools; we provide specialty tools as needed ASE certifications (A1-A5) preferred; we'll pay for continuing education and testing High school diploma/GED required; trade school a plus Must pass background check

Job Type:

Full-time Pay:

$52,000.00

• $85,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person