Automotive Service Advisor Accel Automotive & Tire - Multiple Locations What We Offer 5-Day Work Week — Monday through Friday, Closed Weekends! 8 Paid Holidays PTO Package Company-Paid Training & Leadership Development Insurance Stipend up to $350 per month Performance-Based Compensation Transparent Leadership & Financial Visibility Growth Opportunities Into Management & Multi-Store Leadership Local, Family-Owned Company with

Rapid Growth Compensation:

$70,000 - $90,000+ Per Year Performance-based compensation and advancement opportunities are available for top performers. Accel Automotive & Tire is hiring an experienced Automotive Service Advisor who wants more than just a job at a service counter. Since 2019, we've grown from a small 2-bay startup into a rapidly expanding 5-location automotive repair company by focusing on our people, our customers, and building strong operational systems. We aren't looking for someone who simply answers phones, writes repair orders, and collects payments. We're looking for a professional Service Advisor who: Builds trust and long-term relationships with customers Can confidently explain vehicle needs and repair recommendations Understands how to sell automotive service without sacrificing honesty or integrity Communicates effectively with technicians, customers, and management Understands workflow and knows how to keep a busy shop moving Takes ownership of customer follow-up and declined work Is organized, accountable, and results-driven Wants to continually improve their sales and communication skills Wants an opportunity to grow with a rapidly expanding company At Accel Automotive & Tire, we believe great Service Advisors are much more than order takers. They are the communication link between the customer and the technician and play a major role in creating an exceptional customer experience. We also believe in transparency. Our team is given visibility into the numbers, goals, and performance metrics that drive the business. You'll understand what success looks like, how your performance is measured, and how your efforts directly impact your earning potential. Key Responsibilities Greet customers and build strong, professional relationships Answer incoming calls and schedule appointments Listen to customer concerns and accurately document vehicle symptoms Prepare and present repair estimates Clearly explain inspection results and technician recommendations Sell maintenance and repairs while maintaining honesty and transparency Communicate repair status and updates throughout the day Work closely with technicians and management to maintain efficient workflow Follow up on declined services and future maintenance needs Maintain accurate repair orders and customer records Help maximize Average Repair Order (ARO) and shop productivity Ensure customers understand repairs before authorizing work Deliver an exceptional experience from vehicle drop-off through pickup Help maintain a positive, professional, team-first work environment What You Can Expect Strong support from management and ownership High car count and steady workflow Proven systems and operational processes Modern shop management and digital inspection systems Organized, professional work environment A team-first culture focused on growth Clear expectations and measurable performance goals Company-paid training and continued development Opportunity to advance into Service Manager, Store Manager, and Multi-Store Leadership roles A growing company where high performers have room to advance Who We're Looking For Automotive Service Advisor experience strongly preferred Strong customer service and communication skills Proven sales ability Strong understanding of automotive maintenance and repair Ability to confidently present estimates and recommendations Comfortable handling a high-volume service environment Organized and able to manage multiple customers and repair orders simultaneously Comfortable using computers and shop management software Positive attitude and team-first mentality Strong follow-up skills Competitive and motivated by measurable results Someone who wants to grow personally, professionally, and financially This Position Is a Great Fit If... You're already a successful Service Advisor but feel like you've hit a ceiling where you currently work. Maybe you're tired of working Saturdays. Maybe your earning potential is capped. Maybe there isn't a clear path into management. Or maybe you're simply looking for a company where strong performance is recognized and rewarded. At Accel Automotive & Tire, we're building a company where talented people can develop into future leaders as we continue expanding. If you're an experienced Service Advisor who can build relationships, communicate confidently, sell with integrity, and wants an opportunity to earn $70,000-$90,000+ while working Monday through Friday, we should talk.

Call or text Jamie directly:

937-387-8894 Apply today or send your resume to start the conversation.

Job Type:

Full-time Pay:

$70,000.00 - $90,000.00 per year

Benefits:

Employee assistance program Employee discount Health insurance Paid time off Parental leave Professional development assistance

Work Days:

Monday to

Friday Experience:

Automotive Service Manager:

3 years (Preferred)

Work Location:

In person