Jumpstart Your Career as a Service BDC Support Specialist at Classic Toyota! Mentor, Ohio Entry-Level Opportunity Are you organized, customer-focused, and ready to grow your career in the automotive industry? Classic Toyota in Mentor, part of the award-winning Classic Auto Group, is seeking Service BDC Support Specialists to join our fast-paced, customer-first service department. This is the perfect opportunity for someone who enjoys speaking with customers, coordinating service appointments, supporting the service team, and helping ensure a smooth, efficient service experience. Why Join Classic Toyota? We offer more than a job — we offer a pathway to a long-term professional career in a highly reputable, team-oriented dealership. Benefits & Perks Comprehensive paid training Weekly pay via direct deposit Competitive pay plan with growth opportunities Medical, dental, vision, life insurance & prescription coverage Employee Assistance Program (EAP) 401(k) with employer contribution after just 2 months Up to 3 weeks of Paid Time Off annually (2 weeks in your first year!) Factory-sponsored vehicle purchasing programs Employee discounts on service & parts A strong culture of promotion from within What You'll Do as Service BDC Support As a Service BDC Support Specialist, you will: Handle inbound service calls, emails, and online appointment requests Make outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments Schedule service appointments and coordinate with advisors Maintain accurate customer and vehicle information Deliver excellent communication to support customer satisfaction Assist the service department by driving consistent customer engagement and organization Who We're Looking For Friendly, motivated individuals with strong customer-service skills Clear and professional communicators Ability to multitask in a busy environment Strong organizational and computer/navigation skills Positive attitude and willingness to learn Valid driver's license preferred About Classic Auto Group Founded in 1979 in Mentor, Ohio, Classic Auto Group has expanded from a single dealership into one of the nation's top-ranked automotive groups, representing 19 brands across 17 locations. Learn more at www.driveclassic.com