Greet customers upon arrival and listen carefully to their vehicle concerns to determine service needs. Explain repair procedures, costs, and timelines clearly, ensuring customers understand their options. Write detailed service orders and repair estimates based on customer input and diagnostic findings. Collaborate with technicians to prioritize repairs and ensure timely completion of services. Keep customers informed about the status of their vehicle repairs throughout the process. Recommend additional maintenance or services that benefit the customer's vehicle. Maintain accurate records of customer interactions, repairs performed, and service history in dealership systems. Follow up with customers after service to confirm satisfaction and address any concerns or questions.
Job Type:
Full-time Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Must complete & pass background & drug test