Automotive service adviser

Benefits:

Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Automotive Service Advisor MotorCar Doctors - Beaverton, OR Monday-Friday | No Weekends MotorCar Doctors is looking for an experienced Automotive Service Advisor to join our team. We are a well-established, independent auto repair shop serving the Beaverton area since 1995 . We are not trying to be a dealership, a chain store, or a high-pressure sales floor. We are a professional repair shop built around clear communication, quality repairs, strong customer relationships, and a team that actually works together. We are looking for someone who has service advisor experience, enjoys helping customers, communicates well on the phone, and can keep a busy shop day organized without making it weird. Cars break. Customers worry. Phones ring. Technicians need answers. The right person can keep all of that moving calmly and professionally. What You'll Do As a Service Advisor, you will be the main connection between our customers and our technicians. Your job is to help customers understand what their vehicle needs, keep them informed, and make sure the repair process runs smoothly.

Responsibilities include:

Answering phones and helping customers schedule appointments Greeting customers and building trust from the first conversation Writing repair orders accurately Communicating customer concerns clearly to technicians Reviewing digital vehicle inspections, photos, notes, and recommendations Explaining inspection results and repair recommendations to customers Preparing estimates and getting customer authorizations Keeping customers updated throughout the repair process Coordinating with technicians and the shop team to keep work flowing Helping maintain a professional, organized front counter Following up with customers and helping create long-term relationships What We're Looking For We are looking for someone who is dependable, organized, and good with people. Automotive experience matters, but attitude and communication matter just as much.

A good fit would have:

Previous automotive service advisor experience preferred Strong phone and customer communication skills Basic automotive knowledge and the ability to explain repairs clearly Good computer skills and comfort using shop software Ability to stay organized in a busy environment Professional appearance and attitude Strong follow-through A team-first mindset Ability to build trust without high-pressure sales tactics Why Work With Us? MotorCar Doctors has been part of the Beaverton community for decades. We are a small, established shop with modern systems, digital inspections, and a team that cares about doing the job right.

We offer:

Monday-Friday schedule No weekends Established local shop with a strong customer base Modern digital inspection process Professional work environment Supportive team atmosphere Opportunity to grow with the company Additional advisor coverage so one person is not carrying the whole front counter alone For the right long-term person, there may be future growth opportunities, including possible equity or ownership path Pay Competitive pay based on experience.

Suggested CareerPlug line:

Compensation will depend on experience, performance, and fit for the role. Schedule Monday through Friday. No weekends. About MotorCar Doctors MotorCar Doctors is an independent auto repair shop in Beaverton, Oregon. We have been helping local drivers since 1995 with honest diagnostics, quality repairs, and clear communication.

Our goal is simple:

take care of the customer, take care of the car, and build relationships that last. Drive well.