Ballou Chrysler Dodge Jeep Ram is looking for a professional and customer-focused Service Advisor to join our growing team. The Service Advisor is the key link between our customers and our service technicians, ensuring every guest receives exceptional service and clear communication throughout their visit. If you enjoy helping people, staying organized in a fast-paced environment, and being part of a team that takes pride in doing things the right way — we want to meet you. Responsibilities Greet customers promptly and professionally in the service drive Listen to customer concerns and accurately document service needs Communicate repair recommendations and timelines clearly Prepare service estimates and explain repair costs Coordinate with technicians to ensure efficient workflow Keep customers updated throughout the repair process Ensure vehicles are returned to customers in excellent condition Maintain high levels of customer satisfaction Qualifications Previous automotive service advisor or dealership experience preferred Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic knowledge of automotive systems and maintenance Organized, detail-oriented, and reliable Valid driver's license What We Offer Competitive pay Supportive team environment Opportunity for growth within the dealership Employee discounts on service and parts Health benefits available

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person