Company Overview Keyser Miller Ford is a full-service Ford automotive dealership dedicated to providing exceptional customer service and a seamless vehicle ownership experience. Located in Collegeville, Pa where we serve drivers across the region with a comprehensive selection of new and pre-owned vehicles, expert maintenance, and genuine Ford parts. New management We are excited to welcome our new General Manager, Tyler Moser, along with a Service Manager who is committed to building a strong, long-lasting team. We're looking for individuals who are eager to grow, learn, and contribute to a positive, team-oriented environment. Our focus is on collaboration, honesty, and long-term success for everyone involved. Overview We are seeking an energetic and detail-oriented Automotive Service Department Receptionist to join our team. In this vital role, you will be the first point of contact for our customers, managing front desk operations with enthusiasm and professionalism. Your organizational skills and customer service expertise will ensure smooth daily operations, support our service team, and create a welcoming environment for all visitors. Responsibilities Greet customers warmly upon arrival and assist with their inquiries Answer multi-line phone systems promptly and professionally, directing calls efficiently Manage appointment scheduling and calendar management for the service department Handle data entry, filing, and record keeping using Microsoft Office, Google Workspace, and other office management tools Maintain accurate customer records, process invoices, and perform basic bookkeeping using QuickBooks or similar software Provide excellent customer support by addressing questions, providing information about services, and ensuring customer satisfaction Support office management tasks such as proofreading documents, managing office supplies, and organizing files to ensure a productive work environment Qualifications Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry skills Experience with multi-line phone systems and phone etiquette to handle high call volumes effectively Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively Previous experience as a receptionist in an automotive or medical/dental office is a plus Exceptional customer service skills with a friendly attitude and professional demeanor Join us to be part of a dynamic team where your organizational talents and customer-focused approach will make a real difference. We value your contributions and provide an engaging environment where you can grow your career while helping our customers enjoy top-tier service.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person