Job Summary Join our dynamic automotive team as a passionate and energetic Automotive Service Advisor! In this vital role, you will be the friendly face guiding customers through their vehicle service experience, ensuring they receive top-notch care and expert advice. Your enthusiasm for cars combined with excellent communication skills will help you build lasting relationships with clients while driving sales and service revenue. If you thrive in a fast-paced environment, love working with automotive technology, and enjoy helping people get back on the road safely and confidently, this is the perfect opportunity for you to accelerate your career in auto service management. Duties Greet customers warmly, listen to their vehicle concerns, and accurately document their service needs. Explain repair and maintenance options clearly, providing professional recommendations to maximize customer satisfaction. Prepare detailed estimates using estimating software, ensuring transparency and accuracy for all services. Upsell additional services such as oil changes, tire rotations, brake repairs, suspension work, or transmission diagnostics to enhance vehicle performance. Coordinate with technicians to prioritize repairs and ensure timely completion of services. Communicate effectively with clients regarding vehicle status updates, repair progress, and cost explanations. Manage cash handling processes and ensure all transactions are processed accurately and securely. Requirements Proven experience as an automotive service advisor or in auto service management within a dealership or repair shop environment. Strong mechanical knowledge of automotive systems including brakes, suspensions, shocks & struts, transmissions, oil changes, tire services, and collision repairs. Familiarity with estimating software and computer-aided vehicle damage estimating tools. Excellent customer service skills with the ability to communicate complex technical information clearly. Previous experience working with service technicians and understanding automotive diagnostics. Valid driver's license with a clean driving record; ability to drive various vehicle types confidently. Knowledge of automotive repair procedures and mechanical troubleshooting techniques. Join us to be part of a vibrant team dedicated to delivering exceptional automotive care! We value energetic professionals who are eager to grow their skills while providing outstanding service that keeps our customers safe on the road. This paid position offers an exciting opportunity to develop your career in the automotive industry—apply today!

Pay:

From $18.00 per year

Benefits:

401(k) matching Employee discount Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person