Honda of Columbia is a family-owned dealership in Lexington, SC, and we're adding a Service Advisor to our lane. You'll be the face of our service department: greeting customers, walking them through what their vehicle needs, and keeping them informed until they drive away satisfied. What we offer $60,000 - $110,000 per year - commission on sales and gross profit, uncapped. Guaranteed training pay, so you're never at zero during ramp-up Monthly CSE bonuses (department and individual) plus spiffs on top of base commission Health, dental, and vision insurance Paid time off 401(k), factory Honda training 5-day work week, rotating Saturdays, closed Sundays Real advancement opportunities in a stable, family-run store What you'll do Greet customers, listen to their concerns, and identify their service needs Advise customers on recommended maintenance and repairs, and provide clear estimates Write repair orders and communicate accurately with technicians Keep customers updated throughout the repair process Follow up after service to confirm satisfaction and resolve any concerns Maintain accurate records of work performed and customer interactions Handle customer complaints and escalate when needed What we're looking for Previous service advisor or automotive experience preferred; strong customer-service backgrounds (retail, hospitality, sales) will also be considered Clear communicator who's comfortable explaining technical issues in plain language Organized, dependable, and able to keep pace on a busy drive Valid driver's license; must pass a background check and driving record check Honda or dealership experience is a plus, not a requirement Ready to join a team where you're a name, not a number? Apply today.
Job Type:
Full-time Pay:
$60,000.00 - $110,000.00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance