Automotive Service Advisor

Service Advisor / Service Writer Premier Automotive Specialists - Ooltewah, TN Premier Automotive Specialists is a high-performing, customer-focused automotive repair facility seeking an experienced Service Advisor / Service Writer to join our growing team. If you thrive in a fast-paced environment, value teamwork, and want to be part of a drama-free, production-driven shop—this is the opportunity for you. About the Shop Established, high-volume shop generating $500K-$650K monthly revenue Strong performance metrics Collaborative, team-oriented culture with a focus on efficiency and customer experience Open to candidates from both independent and dealership backgrounds Compensation & Earning Potential Competitive Base Salary + Commission; based on monthly GP percentage

Total Compensation:

6 Figure plus potential Benefits Health Insurance PTO Simple IRA with 3% company match Team-based compensation structure Supportive, drama-free work environment Schedule Monday - Friday, half-crew Saturday rotation (team-balanced approach) Key Responsibilities Greet customers and build strong, long-term relationships Write accurate repair orders and communicate recommended services clearly Present estimates and close sales with confidence and integrity Coordinate workflow between customers and technicians Maintain high ARO and production standards Deliver exceptional customer experience from check-in to vehicle delivery What We're Looking For Proven experience as a Service Advisor or Service Writer Strong sales ability with a customer-first mindset Ability to manage multiple vehicles and clients simultaneously Excellent communication and organizational skills Team-oriented attitude with a high level of accountability Dealership or high-volume shop experience is a plus Why Join Premier Automotive Specialists? You'll be joining a high-output, no-drama team where performance is rewarded, culture matters, and your earning potential is directly tied to your results. This is a rare opportunity to step into a well-established shop with strong car count, high ARO, and a proven system for success.