Automotive Service Appointment Coordinator McRee Ford, Inc. - 3.5 Dickinson, TX Job Details Full-time 11 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Operator switchboards Phone communication Phone call screening High school diploma or GED Automotive service Telephone systems Full Job Description 1-3 years of automotive industry experience or a related customer service experience required Coordinates with the service department for any repairs or service needs that customers may request. Answers all incoming switchboard calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone. Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding. Takes detailed messages when call cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner. Screens incoming calls as requested by managers. Develops knowledge of basic dealership information in order to Maintains professional appearance and neat work area. Ability to work some weekends

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person