CarMax, a leading used vehicle retailer in the U.S., is seeking a highly skilled Master Automotive Technician to join our dynamic team. Since our inception in 1993, we've revolutionized the automotive buying experience by offering transparent and honest service. With more than 200 stores nationwide, CarMax provides an unparalleled environment where your expertise in automobile repair and maintenance will drive the success of our service offerings. Your role will focus on delivering top-tier vehicle diagnostics, repairs, and maintenance, ensuring high customer satisfaction and loyalty. Responsibilities Perform complex vehicle diagnostics and repairs while maintaining high quality standards. Lead and train other service technicians, guiding them on complex technical issues. Maintain up-to-date knowledge of the automotive service industry and new technological advancements. Ensure compliance with Car Max's safety policies and procedures. Collaborate with the service team to enhance customer satisfaction and loyalty. Manage time effectively to meet productivity and efficiency goals. Required Skills Proficient in automotive diagnostic tools and software. Strong ability to perform repairs on a wide range of automotive systems including engine, transmission, suspension, and electronics. Excellent problem-solving skills and attention to detail. Strong communication and leadership skills.