Repair, Service, Sales, and Operations Reports To:
Store Manager Status:
Hourly SUMMARY The primary objective of the Parts & Service Technician (PST) is to generate a profitable Parts and Service department, while maintaining a clean and safe facility. This position assists in all aspects of the inbound and outbound inventory, installations, servicing trailers, and preparing products for presentation and demonstration.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities include, but are not limited to the following: Completing daily processes that include parts sales, service work, inventory control, receiving product, and customer deliveries. Assist the management team with all service, parts/accessories installations, and warranty work. Receive delivery of trailers, parts, supplies, and submit paperwork to management for review. Completing Pre-Delivery Inspections-PDIs/Post Labor Inspections-PLIs. Use a consultative selling process to effectively help fit the customer's use of the trailer with appropriate parts and service provided by TrailersPlus through the PDI and PLI process. Maintain the store facilities and trailers, in order to promote safety, security, and a professional appearance. Perform preventative and daily maintenance, minor repairs and daily inspections of company equipment and vehicles. Verify proper invoicing of all trailers, parts, and labor during the PDI and PLI process. Work strategically and collaboratively with the management staff and other departments of the company. Attend and participate in all required team and company meetings. Investigate and assist with the resolution of warranty, repair, facility, and equipment problems. Assist Store Management team in trailer sales, as needed. Where required by state law, PST must obtain and maintain a valid sales license. Ensure that all policies and procedures related to managing the facility's keys are fully executed and enforced. Assist Store Management team in generating leads in the local market. Ability to safely operate forklift and tractor. (Company certification required) Ability to safely operate power tools and welding equipment. (Company certification required) Performs other duties as assigned. SKILLS Time management Outstanding customer service skills Troubleshooting Attention to details Strong mechanical ability Demonstrate professional, safe and ethical conduct without exception
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the essential duties and responsibilities section are representative of the knowledge, skill, and ability required. EDUCATION and/or
EXPERIENCE
The position requires a high school diploma or equivalent, as well as six months to one year of related experience and/or training.
COMPUTER SKILLS
Knowledge of on-line computer systems is required for successful completion of certain job responsibilities and assignments. Basic keyboarding skills are also needed for efficiency.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand, walk, sit, use their hands to handle or feel, reach with their hands and arms while balancing, routinely lift 50-75 lbs, and climb ladders.
WORK ENVIRONMENT
The characteristics of the work environment described here are representative of those an employee would encounter while performing the essential functions of this job. The employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as described in MSDS documents. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request.
Benefits :
Great work / life balance at 40-45 hours each week 401(k) with Employer Match Dental Insurance Vision Insurance Pet Insurance Flexible Spending Account Health Insurance Paid Time Off Click Apply Now or navigate to our careers page, https://www.trailersplus.com/careers/, to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a General Laborer for its Warrenton, VA store. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 450,000 satisfied customers. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.
Job Type:
Full-time Pay:
$21.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Application Question(s): Have you ever operated a forklift? If so, how many years? This position requires you to be able to do on-the-spot inspections on customer's trailers, and may be required to make subsequent repairs on those trailers. Are you comfortable with this? Do you have any electrical or wiring experience? Please describe your general knowledge/experience using hand tools. Describe your experience working on or around trailers. Do you have any experience welding? Please explain. If hired, you will be required to obtain a salesperson license. Do you have a valid, unencumbered driver's license? How comfortable are you using computers? Do you have at least 1 year of customer service experience? Do you feel you are mechanically inclined? Are you comfortable having your work days between Monday and Saturday? Always having Sunday and one other day off?
