lead automotive service advisor

BJ'S AUTOMOTIVE &M&N ABSOLUTE AUTO REPAIR - 4.3

Everett, WA Job Details Full-time $130,000 - $150,000 a year 1 day ago Benefits Paid training Paid time off 401(k) matching Qualifications Customer communication Full Job Description Senior Service Advisor (High-Volume) $130,000-$180,000+ | BJ's Automotive & M&N Absolute Auto Repair | Everett, WA BJ's Automotive & M&N Absolute Auto Repair are seeking an experienced, high-performing Service Advisor to take a lead role in our front-of-house operations. This position is ideal for a professional Service Advisor who thrives in a high-volume independent shop , values clear communication and integrity , and takes pride in delivering an exceptional customer experience while driving strong, consistent sales results. This is not an entry-level role . We are looking for a seasoned advisor who understands how to manage workflow, collaborate with technicians, and guide customers with confidence and care. What You'll Bring Proven Performance Demonstrated history of $120k-$150k+ in monthly sales in an independent auto repair shop Ability to manage a fast pace while maintaining accuracy, transparency, and customer trust Professional Experience 5+ years of experience as an Automotive Service Advisor Independent shop experience required Technology & Organization Comfortable using modern shop management systems Experience with Tekmetric or similar platforms strongly preferred Communication & Leadership Clear, professional written and verbal communication Skilled at translating technical information into customer-friendly recommendations Calm, respectful, and solution-oriented under pressure Integrity & Alignment Commitment to ethical service recommendations and long-term customer relationships Alignment with a culture of honesty, accountability, and teamwork Why Advisors Choose BJ's Automotive & M&N Absolute Strong Earning Potential Competitive base pay plus performance incentives $130,000-$180,000+ annual compensation for top performers Professional Environment Highly skilled technicians who communicate clearly Established systems and workflows that support your success Leadership that values respect, collaboration, and consistency Modern, Well-Run Shop Technology-driven processes focused on efficiency and clarity A customer base that values quality service and transparency Benefits 401(k) with employer matching Paid time off Paid training Monthly health care stipend A Note to Candidates We are looking for a Service Advisor who is the steady center of the shop — someone who balances performance with professionalism and builds trust with both customers and teammates. If you have a proven track record, value doing things the right way, and want to work in an environment where your expertise is respected, we encourage you to apply.

Job Type:

Full-time Work Location:

In person

Job Type:

Full-time Pay:

$130,000.00 - $150,000.00 per year

Work Location:

In person