Full Job Description Eagle River Ford in Eagle River, WI is looking for a customer service oriented individual to work with service guests. The select individual will assist guests on a daily basis with their service needs. Will need to have proper phone skills and etiquette to communicate efficiently with all callers. We have a team of 8 technicians that will also rely on you daily to help fill the schedule. If you feel you are up to the task, send us your resume.

SERVICE CONSULTANT BENEFITS

Medical insurance Dental insurance Vision insurance 401(k) retirement plan Short- and long-term disability coverage Flexible spending accounts Paid time off Employee discounts Salary Plus Commission Monthly Bonuses Great Work Environment

SERVICE CONSULTANT RESPONSIBILITIES

Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers

SERVICE CONSULTANT REQUIREMENTS

Eagerness to learn Greet and assist customers Strong communications skills Positive attitude Customer satisfaction focused Experience helpful but not required

Job Type:

Full-time Pay:

$40,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Days:

Monday to Friday Rotating weekends

Work Location:

In person