Job Title Security System Maintenance Technician Job Code OP-124 Job Grade CA/01 Job Goal To perform skilled maintenance and repair of HCS security systems and equipment for the purpose of preventing asset loss and damage and contributing to a safe and secure educational environment. Reports To Security Operations Coordinator Supervises None Essential Duties and Responsibilities Installs, configures, and maintains security equipment and hardware onsite at assigned school district locations, including but not limited to closed circuit television, radios, alarm systems, servers, control panels, etc., to ensure optimum availability of all systems and compliance with appropriate codes, laws, and regulations. Performs routine preventative maintenance and updates as specified by hardware manufacturers and installation recommendations; installs and removes programs as necessary for proper operation of computer systems. Identifies and evaluates hardware and equipment malfunctions; troubleshoots and/or performs appropriate repairs to equipment to restore proper operation. Utilizes the school district's online maintenance work order management system to enter and update data necessary to fulfill job functions and complete projects within the established time frame. Recommends replacement of equipment as necessary to take the place of outdated or irreparable hardware and/or systems and orders replacement parts and equipment as approved. Monitors and adheres to established procedures for security systems and equipment in assigned school district locations; communicates and trains district security personnel, administrators, and others on proper usage as appropriate. Works with supervisors, school principals, district administrators, and other HCS staff to assist in the control and resolution of security issues; provides assistance as requested to appropriate district staff and law enforcement in the investigation of incidents. Serves as primary point of contact to provide technical and troubleshooting support to district staff in regard to security system usage, functions, and capabilities and responds to a wide variety of inquiries and concerns for the purpose of resolving support issues and providing information as needed. Collaborates with appropriate HCS staff and outside service providers in the planning and implementation of district construction projects in relation to the set-up of security systems, hardware, and equipment. Reads, analyzes, and interprets equipment manuals, wiring diagrams, manufacturer specifications, etc.; maintains required written and electronic records to appropriately document activities. Maintains research-based knowledge in current trends best practices within security system technology; reviews current developments, literature, and technical sources of information; utilizes knowledge to ensure ongoing improvements are implemented within the school district; and recommends opportunities for inclusion in district continuous improvement plans. Assists in the proper documentation for individual school and district-wide inventory of instructional technology assets, including laptops, in coordination with the Networked Learning department. Travels to HCS facilities to perform job-related duties. May work on-call for after-hour emergencies. Performs other job-related duties as required. Qualifications Minimum of three (3) years of progressively responsible experience in the installation, configuration, maintenance, troubleshooting, and repair of electronic security systems, low-voltage systems, or related technology equipment. Experience with CCTV/video surveillance, access control, alarm systems, radios, servers, control panels, or similar systems is preferred. Equivalent combinations of relevant education, technical training, certifications, and experience may be considered. A high school diploma and must have a valid Alabama driver's license is required. Physical Requirements Requires exerting 25-50 pounds of force occasionally, and/or 25-50 pounds of force frequently, and/or up to 10-20 pounds of force constantly. Terms of Employment Twelve month year. Salary as recommended by the Superintendent and approved by the Board. This specification has been designed to represent the general nature and level of work found in this position. As such, it is not intended to contain all duties and qualifications of an employee in this position.

Note:

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to that position. This specification has been designed to represent the general nature and level of work found in this position. As such, it is not intended to contain all duties and qualifications of an employee in this position. Consequently, it is not intended to be perceived as an identification of essential job functions as required by ADA.

Note:

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to that position.