Operations Administrator -

Facilities & Maintenance Pay:

$22.00-$25.00 per hour

Schedule:

Full-Time | Monday-Friday | 7:00am-4:00pm

Location:

The Villages Charter Schools | The Villages, FL About the Role GMI National Service Company is seeking a highly organized and proactive Operations Administrator to support facilities and maintenance operations serving The Villages Charter Schools. This is an administrative operations position focused on work order management, maintenance coordination, documentation, and operational support. Technical maintenance or skilled trades experience is not required. The successful candidate will demonstrate exceptional organization, strong computer proficiency, effective communication skills, and the ability to manage multiple priorities with accuracy and consistent follow-through. Key responsibilities include monitoring and assigning service requests through our work order management system, tracking work through completion, following up with maintenance personnel, maintaining accurate records, and providing facilities leadership with timely updates on outstanding needs and priorities. The ideal candidate is detail-oriented, resourceful, and accountable, with the ability to identify outstanding needs, obtain necessary information, and ensure tasks are followed through to resolution. What You'll Do Monitor incoming maintenance and service requests and ensure they are properly documented and prioritized. Create, assign, update, and track work orders using MaintainX, our computerized maintenance management system (CMMS). Monitor open and aging work orders, follow up with maintenance team members, and identify overdue or stalled requests. Ensure completed work orders contain accurate notes, documentation, and status updates. Communicate regularly with maintenance technicians regarding assignments, priorities, progress, and outstanding work. Serve as a central point of communication between facilities leadership, maintenance personnel, and property management. Maintain accurate records related to work orders, labor hours, materials, costs, projects, and service activity. Assist with purchasing, supply tracking, and inventory management. Support facilities leadership with reporting, compliance documentation, scheduling, and other administrative needs. Identify missing information, unresolved issues, and operational gaps before they become larger problems. Perform additional administrative and operational duties as needed. What We're Looking For You may be a great fit if you have experience in operations administration, service coordination, dispatching, office management, property management, construction administration, maintenance coordination, facilities support, or another fast-paced administrative environment.

Successful candidates will have:

2+ years of relevant administrative, operations, coordination, dispatching, or facilities support experience. Exceptional organization, attention to detail, and follow-through. Confidence following up with team members regarding assignments, deadlines, and outstanding information. Strong written and verbal communication skills. Ability to manage multiple priorities and adjust when needs change. Strong computer skills and proficiency with Microsoft Office, including Outlook, Word, and Excel. Experience with MaintainX or another CMMS/work order management system is preferred, but not required. Ability to quickly learn new software, systems, and processes. A proactive mindset and willingness to take the next step without waiting to be reminded. Professionalism and sound judgment when working within a school environment. Reliable transportation and consistent attendance. Requirements Must be authorized to work in the United States. Must successfully complete a background check and drug screening. Must meet all requirements necessary to work within The Villages Charter Schools environment. Benefits GMI National Service Company offers eligible full-time employees: Medical, dental, and vision insurance 401(k) with employer match Life insurance Paid time off Access to The Villages Charter School marketplace, including priority enrollment opportunities for eligible children of employees Opportunities for professional growth within a growing facilities services organization About GMI National Service Company GMI National Service Company provides professional facilities services supporting commercial and educational properties. Our team is committed to responsive service, strong operational standards, and maintaining safe, professional environments for the clients and communities we serve.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s): How many years of experience do you have in an administrative, operations, service coordination, dispatching, property management, facilities support, or similar role? Have you previously used a work order management system, CMMS, service dispatching platform, or similar software to assign, track, or document work? Please briefly describe a position where you were responsible for tracking multiple requests, assignments, projects, or deadlines at the same time. What tools or methods did you use to stay organized and ensure items were completed? Ability to

Commute:

Middleton, FL 34762 (Required)

Work Location:

In person