Job Summary We are seeking a proactive and skilled Maintenance Technician to join our dynamic team! In this vital role, you will be responsible for ensuring the optimal operation and maintenance of mechanical, electrical, and plumbing systems across our facilities. Your expertise will help maintain a safe, efficient, and reliable environment by performing routine inspections, troubleshooting issues, and executing repairs with precision. If you thrive in a fast-paced setting and have a passion for keeping systems running smoothly, this is your opportunity to make a significant impact! Essential Responsibilities Resident Service Requests

• Respond promptly to resident maintenance requests in accordance with Company response standards.
• Diagnose maintenance issues and complete repairs professionally and correctly the first time.
• Communicate clearly with residents regarding repairs, timelines, and expected completion.
• Complete work orders accurately and within established Company response standards.
• Inspect completed repairs to ensure quality workmanship prior to closing the work order.
• Follow up with residents when appropriate to confirm satisfaction with completed work.
• Escalate complex, safety-related, or unresolved repairs to the Service Supervisor / Community Manager when necessary. Apartment Turns
• Prepare vacant apartments for new resident occupancy in accordance with CPM Turn Standards.
• Perform painting, drywall repair, appliance installation, fixture replacement, cleaning support, and general repairs as assigned.
• Inspect completed apartment homes to ensure move-in standards are fully achieved.
• Report deficiencies or additional work needed to the Service Supervisor.
• Assist in minimizing apartment downtime by completing turns efficiently and on schedule. Preventative Maintenance
• Perform preventative maintenance on HVAC systems, plumbing, appliances, lighting, water heaters, and other building systems.
• Assist with inspections of amenities and common areas to identify maintenance needs.
• Replace filters, batteries, smoke detector batteries, and other scheduled maintenance items.
• Identify potential maintenance concerns before they develop into larger repairs, and report findings to the Service Supervisor. Community Appearance
• Maintain exceptional curb appeal throughout the community at all times.
• Inspect breezeways, stairwells, parking areas, sidewalks, lighting, amenities, and landscaping for deficiencies.
• Assist with trash removal and overall cleanliness throughout the property.
• Report vandalism, hazards, and safety concerns to the Service Supervisor immediately. Safety & Compliance
• Follow all OSHA safety requirements and Company safety policies at all times.
• Utilize appropriate personal protective equipment (PPE) for all tasks.
• Properly store chemicals and maintenance supplies in accordance with Company and safety guidelines.
• Maintain clean, organized, and safe maintenance shops and storage areas.
• Report accidents, injuries, or unsafe conditions to the Service Supervisor or Community Manager immediately. Emergency Response & On-Call Responsibilities
• Participate in the community's rotating on-call schedule as assigned.
• Respond promptly to after-hours emergencies, including plumbing leaks, HVAC failures, electrical issues, and other urgent situations.
• Communicate effectively with residents and the Service Supervisor during emergency situations.
• Assist with hurricane preparation, severe weather response, and post-event recovery efforts as needed.
• Exercise sound judgment when determining the urgency of after-hours service requests. Resident Experience
• Treat every resident with professionalism and respect.
• Protect resident belongings while performing maintenance work.
• Leave every apartment cleaner than it was found.
• Present a positive, solution-oriented attitude in every interaction.
• Help create a welcoming community through exceptional, attentive service. Administrative Responsibilities
• Complete work orders accurately and timely in Company property management software.
• Maintain accurate maintenance records and documentation.
• Track materials used for repairs and report supply needs to the Service Supervisor.
• Assist with periodic inventory counts of maintenance supplies, tools, and equipment.
• Complete all required Company training in a timely manner.
• Perform other duties as assigned or as necessary to support the community and Company. Luxury Service Standards
• Respond to every service request with urgency and attention to detail.
• Introduce yourself before entering a resident's apartment home.
• Wear Company uniform and identification badge at all times while on property.
• Use shoe covers and protective materials when entering occupied apartment homes (upon request of resident).
• Communicate respectfully and professionally with residents, guests, vendors, and Team Members.
• Leave every work area clean and organized upon completion.
• Complete repairs correctly the first time whenever possible.
• Represent Chance Property Management professionally at all times. Organizational Responsibilities
• Follow all Company policies, procedures, and operational standards.
• Support Fair Housing compliance in all interactions and activities.
• Maintain resident and Company confidentiality at all times.
• Work collaboratively with office and maintenance Team Members to ensure a seamless resident experience.
• Participate in Company meetings and required training programs.
• Promote professionalism, teamwork, and a positive workplace culture.
• Protect Company assets, tools, and equipment. Performance Expectations
• Complete work orders within Company response and completion standards.
• Achieve apartment turn completion goals and timelines.
• Maintain high-quality workmanship on all repairs and projects.
• Support preventative maintenance schedules and documentation requirements.
• Maintain exceptional community appearance and curb appeal.
• Demonstrate professionalism and outstanding customer service in every interaction.
• Contribute to positive resident satisfaction scores.
• Follow all safety procedures and Company policies at all times. Working Conditions
• Work is performed both indoors and outdoors in varying weather conditions.
• Exposure to heat, cold, rain, humidity, chemicals, mechanical equipment, and power tools.
• Participation in a rotating on-call schedule as assigned.
• Evening, weekend, and holiday work may be required based on business needs. Physical Demands
• Ability to stand, walk, bend, kneel, crawl, climb ladders, and work overhead for extended periods.
• Ability to lift up to fifty (50) pounds independently and up to one hundred (100) pounds with assistance.
• Ability to safely operate hand tools, power tools, golf carts, and Company equipment.
• Ability to access all areas of the community, including rooftops, mechanical rooms, and confined spaces. Required Licenses or Certifications
• Valid driver's license with an acceptable driving record (preferred or required based on position).
• EPA Certification.
• Certified Pool Operator (CPO) Certification preferred.
• Completion of Company-required Fair Housing, Human Trafficking Awareness, Sexual Harassment Prevention, and Safety training.
• Additional state or local certifications as required by applicable law. Knowledge, Skills & Abilities
• Basic knowledge of HVAC, plumbing, electrical, appliances, drywall, painting, carpentry, and general maintenance.
• Strong customer service and communication skills.
• Ability to troubleshoot maintenance issues and determine appropriate repair solutions.
• Ability to prioritize multiple assignments in a fast-paced environment.
• Experience with property management software preferred (ResMan preferred).
• Ability to work independently and collaboratively as part of a team.
• Strong organizational skills and attention to detail.
• Commitment to safety, quality workmanship, and resident satisfaction.

Join us as a Maintenance Technician and become an essential part of our commitment to operational excellence! Bring your technical expertise and enthusiasm for problem-solving to ensure our facilities operate seamlessly every day.

Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Apartment Maintenance:

2 years (Required)

License/Certification:

HVAC Certification (Required)

Work Location:

In person