A Building and General Maintenance Technician performs building maintenance and appliance repairs for an apartment complex, housing division, residential center or business, as directed by a property manager.
About Us At Bontrager Pools, we pride ourselves on providing top-tier service, equipment installation, and maintenance to keep our customers' pools and spas running perfectly. We are seeking a skilled, honest, and self-motivated Pool & Spa Service Technician to join our growing team. Position Purpose As a Service Technician, you will be responsible for diagnosing, repairing, and installing pool and spa equipment across assigned customer locations. You will work closely with our Service Manager to ensure high-quality service, first-time fix rates, and exceptional customer satisfaction.
Perform professional installation, diagnostics, and repairs on pool and spa systems, including pumps, motors, filter systems, salt cells, heaters, lighting, and automation systems.
In-House & Field Maintenance:
Complete field service calls and in-house repairs for customer equipment; provide cross-departmental support for spa service, installation, or pool route maintenance as needed.
First-Time Resolution:
Partner with the Service Manager to resolve customer issues accurately on the first visit, tracking all assigned work through to full completion.
Customer Relations & Sales:
Deliver courteous and professional customer service; identify equipment upgrade opportunities to improve customer pool/spa experiences and support ancillary sales.
Vehicle & Inventory Management:
Maintain and clean company vehicles, conduct weekly visual inventory checks, restock truck inventory per company policy, and maintain accurate billing/inventory paperwork.
Compliance & Policy:
Follow and execute all company operational policies, procedures, and safety guidelines.
Qualifications & Requirements Technical Skills:
Strong background in plumbing, electrical/electronics, and mechanical systems.
Experience:
Minimum of 2 years of experience in skilled trades (HVAC, plumbing, electrical, or related fields) required; deep knowledge of pool and spa equipment preferred.
Education:
High school diploma or equivalent preferred.
License:
Valid driver's license and able to operate company vehicles.
Key Attributes:
Excellent communication, high attention to detail, strong problem-solving abilities, reliability, and the ability to work independently with integrity.
Physical Demands:
Ability to perform heavy manual labor, including regularly lifting up to 100 lbs in outdoor working environments.
Pay:
$22.00 - $28.00 per hour
Benefits:
401(k) 401(k) matching Company truck Dental insurance Health insurance Life insurance On-the-job training Paid time off Paid training Retirement plan Tools provided Vision insurance
