Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MB
Mathews Brothers Co
Window and Door Service Technician
Choose a Location
This role is available in multiple locations. Pick one to apply.
Career Insights for Building and General Maintenance Technician
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Massachusetts data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Building and General Maintenance Technician performs building maintenance and appliance repairs for an apartment complex, housing division, residential center or business, as directed by a property manager.
$51,052 / year median in Massachusetts
+19% projected growth
Job Description
Window & Door Service TechnicianSouth Shore Massachusetts, Rhode Island & Northeast Connecticut Full-Time | Pay Range $29.00 - $29.50/hour + Overtime Position Summary Mathews Brothers Company is seeking an experienced Window & Door Service Technician to serve customers throughout South Shore Massachusetts, Rhode Island, and Northeast Connecticut , including the Greater Providence, Warwick, Cranston, Pawtucket, Brockton, Quincy, Plymouth, Taunton, New Bedford, Fall River, Norwich, Putnam, and Danielson markets. In this field-based role, you will inspect, troubleshoot, repair, and service residential and commercial windows, doors, and related building products. We are looking for a hands-on technician who can independently diagnose issues, perform repairs, and provide outstanding customer service while representing one of New England's most respected window manufacturers. This role is ideal for experienced Window Service Technicians, Warranty Technicians, Window Installers, Door Installers, and Field Service Technicians with experience in the window and door industry. What You'll Do Perform service calls at residential and commercial customer locations. Diagnose and repair operational, installation, warranty, and product performance issues. Repair and replace hardware, weatherstripping, screens, glass, balances, locks, and other window and door components. Conduct product inspections and warranty evaluations. Document findings, repairs, and customer interactions accurately. Communicate professionally with homeowners, contractors, builders, architects, and dealers. Provide product education and technical support to customers. Maintain company tools, equipment, and vehicle. Required Qualifications High school diploma or equivalent. Previous experience servicing, installing, repairing, or troubleshooting windows and doors, preferred Strong troubleshooting and diagnostic skills. Mechanical aptitude and experience using hand and power tools. Excellent customer service and communication skills. Ability to work independently and manage a regional territory. Basic computer skills for reporting and documentation. Valid driver's license with an acceptable driving record. Ability to lift 50 pounds and perform physical work, including climbing, bending, and standing for extended periods. Preferred Qualifications Experience as a Window Service Technician, Warranty Technician, Window Installer, Door Installer, or Field Service Technician. Experience working for a window manufacturer, dealer, distributor, or installation company. Familiarity with products from Andersen, Marvin, Harvey, Paradigm, Pella, JELD-WEN, MI Windows, Windsor, Mathews Brothers, or similar manufacturers. Knowledge of residential and commercial construction practices. Understanding of window installation methods, flashing systems, water management, and building envelope performance. Ability to read technical specifications and installation instructions. Ideal Candidate The ideal candidate has direct experience servicing and repairing windows and doors in the field and is comfortable working independently while interacting with homeowners, contractors, and dealers. Candidates with experience supporting products from major window manufacturers and diagnosing warranty or installation-related issues are strongly encouraged to apply. Why Join Mathews Brothers? For over 170 years, Mathews Brothers has built a reputation for quality, craftsmanship, and customer satisfaction. As a member of our Service Team, you will: Earn competitive pay plus overtime opportunities. Receive a comprehensive benefits package. Work independently in the field. Join a respected New England manufacturer with a strong reputation. Enjoy opportunities for professional growth and advancement. Make a direct impact on customer satisfaction and product performance. At Mathews Brothers, we value diverse backgrounds, experiences, and perspectives. We are proud to be an Equal Opportunity Employer and welcome applications from all qualified candidates.