Maintenance Contracting, Cancellations, Credits & Non-Renewal:

Accurately process all incoming contracts, appropriately approved by customer, within 24 hours of receipt Sign off on each contract upon completion of the contracting process. This includes rejecting services not approved by customer and noting in detail specific customer requests for services accepted. Before the beginning of each season (Spring & Fall), ensure rollover process for multi-year contracts are accurately completed within the software for budgeting purposes and current year contract set up. During processing, ensure that all cancellations and credits are properly assigned and signed off on by appropriate Managers. Properly track renewal, rollover and non-renewals, upsells & new sales for accurate operational reporting. Learn and improve the job cost reporting systems for the Maintenance Division.

Accounts Receivable:

Weekly distribution and follow up of invoices to managers for approval to ensure weekly deadline of delivering customer invoices on time. Running of all cross-check reports to ensure all completed services are captured with the billing cycle. Properly process all T&M billing in the month the work occurred (should be completed weekly). Follow up on AR Aging to ensure timely customer payments per the Collections Process. Be prepared to give updates in the weekly Maintenance 1:1 Meeting.

Accounts Payable:

• Process all direct invoices received daily in the Maintenance Division into software system. o Ensure that invoices are entered with 24 hours of receipt o Close open POs as invoices are received and recorded o Reconcile and resolve open/unused POs weekly o Facilitate Accurate Coding - understand the budgets for the corporate expense to ensure that all charges hit the correct budget and sub bucket for reporting Customer Service / Reception o Ensure that we are representing the company professionally in support of the mission statement in all communications o Identify issues, problems and trends and communicate findings, observations and solutions to management o Reception duties including answering incoming calls, accurately reporting phone notes, complaints, managing voice mail and mail management Sales Assistance o Monitor and maintain sales tracking spreadsheet o Perform weekly sales rep tracking report o Maintain weekly proposal and leads tracking for sales meeting o Maintain weekly phone log monitoring inbound sales & lead sources General Office o Maintain Front Office and Kitchen areas o Monitor and stock office and kitchen with supplies o Assist in maintaining all office equipment o Respond to phone and email messages within 1 business day o Distribute mail to appropriate personnel o Assist Controller as needed

Pay:

$28.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person