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Holiday Tours, Inc.

Facility Maintenance & Technical Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Building and General Maintenance Technician

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Based on North Carolina data

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What they do

A Building and General Maintenance Technician performs building maintenance and appliance repairs for an apartment complex, housing division, residential center or business, as directed by a property manager.

$46,058 / year median in North Carolina

+18% projected growth

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Job Description

About the Role Holiday Companies is looking for a Facilities & Technical Specialist to help take ownership of the day-to-day maintenance, repair, improvement, and troubleshooting of our facilities. This is a hands-on position for someone who likes fixing things, figuring out how things work, solving different problems, and making things better . You do not need years of professional facility-maintenance experience. We care much more about mechanical aptitude, reliability, judgment, willingness to learn, and your ability to figure things out. Experience can come from a job, but it can also come from working on cars, remodeling houses, maintaining equipment, farming, woodworking, electronics, construction, DIY projects, or simply being the person everyone calls when something breaks. If you're mechanically inclined, learn quickly, and enjoy solving real-world problems, we want to hear from you. What This Job Is Really Like No two days are necessarily the same. One day you might repair a leaking faucet, troubleshoot a door lock, change HVAC filters, install shelving, and meet an HVAC contractor. Another day you might help install cameras, troubleshoot an automated gate, run wiring, pick up materials, configure a computer, move a bus across the property, or work on a completely new project. Occasionally, you may need to mow grass, vacuum a floor, clean a restroom, take out trash, make a phone call, move furniture, or handle some other task that simply needs to get done. There is no room in this position for a "that's not my job" mentality . Facilities maintenance is the primary focus, but this position works directly with the President and will assist with a wide variety of facility, technical, logistical, and project needs. What We're Looking For We're looking for someone who: Is mechanically inclined and understands how physical things work Enjoys troubleshooting and solving problems Learns quickly and retains what they learn Is comfortable asking questions when they don't know something Shows initiative by researching an unfamiliar problem before simply handing it to someone else Takes direction well and can turn a conversation into a plan of action Follows through and finishes what they start Keeps track of multiple tasks and communicates their status Notices problems instead of waiting for someone else to point them out Takes responsibility for mistakes instead of hiding them or making excuses Knows when a job is beyond their ability and when to call a professional Works safely and doesn't take unnecessary risks Is comfortable with priorities changing during the day Can take direct feedback without becoming defensive Is willing to respectfully speak up when they see a problem or have a better idea Doesn't care whether today's task is sophisticated, mundane, clean, or dirty Is dependable and can be counted on We don't expect you to know everything. We do expect you to learn something each time you encounter a new problem. Facility Maintenance & Repair Typical responsibilities may include: Basic plumbing repairs, including faucets, toilets, drains, valves, and minor leaks Basic electrical repairs and fixture replacement within your demonstrated ability Lighting installation and repair Basic HVAC troubleshooting and maintenance Changing HVAC filters and maintaining related equipment Maintaining water treatment systems Troubleshooting doors, locks, closers, and hardware Maintaining garage doors, gates, ventilation equipment, and other building systems Basic carpentry, drywall repair, patching, painting, and installation work Installing shelving, TVs, cameras, fixtures, hardware, and equipment Troubleshooting pumps and other mechanical equipment General building repairs and improvements Occasional lawn, exterior, or grounds work Identifying problems that require a licensed or specialized contractor and helping diagnose the issue before the contractor is called You are not expected to perform work beyond your training, demonstrated ability, or legal authority. Knowing when to stop and ask for help is part of good judgment. Technical Systems Technology is a secondary part of the job, but willingness to work with technology is required. Our facilities and operation use systems such as: Smart HVAC controls Electronic door locks Security cameras Garage door and gate automation WiFi and networking infrastructure Computers and Apple/Mac devices Low-voltage wiring Facility automation systems Audio/video equipment Fleet WiFi, AV, communications, and other onboard technology You don't need to walk in knowing how to maintain all of these systems. You do need to be willing to learn. That may mean finding a model number, reading a manual, watching a technical video, following a wiring diagram, researching a problem, talking it through with the President, developing a plan, and then executing that plan. Projects & Innovation We don't just want someone who fixes what breaks. We are constantly looking for ways to improve and automate our operation. As your experience grows, you may be asked to take increasingly broad ownership of projects—from identifying the problem and researching solutions through planning, purchasing, installation, vendor coordination, testing, and completion. If you see a better way to do something, we want to hear it . You might notice a recurring problem and propose a permanent fix. You might find something we're doing manually and suggest automating it. You might look at an existing installation and develop a better way to build it. Bring us the idea, develop a plan, and let's see if it makes sense. Growing Into the Position We don't expect a new employee to walk in on day one and independently manage every facility issue. Initially, you'll work closely with the President. You'll be expected to investigate problems, ask questions, discuss what you've found, agree on a plan, and then execute it. As you demonstrate ability and judgment, you'll be given increasing independence. Our goal is for you to eventually: Recognize facility problems before someone has to point them out Investigate issues before escalating them Independently handle routine repairs Coordinate vendors and contractors Manage projects from idea through completion Keep outstanding work organized and moving Develop and maintain a preventive-maintenance system Make routine facility purchasing decisions within established authority Maintain useful records about equipment, repairs, vendors, and recurring maintenance Keep the President informed without requiring the President to continually check on your work The goal is simple: earn trust, gain autonomy, and take ownership. This position can grow with the person in it. Increased capability, responsibility, and value can lead to increased responsibility and compensation. Experience & Education There is no specific degree, diploma, certification, or number of years of experience required . We're interested in what you can do and how you think. Professional maintenance, construction, electrical, HVAC, mechanical, low-voltage, IT, or facilities experience is valuable—but so are relevant hobbies and personal experience.
Tell us if you:
Work on cars, motorcycles, small engines, or equipment Build or repair computers or electronics Do woodworking or construction projects Remodel or repair houses Work with tools as a hobby Maintain farm or outdoor equipment Build automation, Arduino, Raspberry Pi, or similar projects Install car audio or electronics Enjoy taking things apart to understand how they work Have some other hobby that demonstrates mechanical or technical ability We'd rather hire someone with strong aptitude and a desire to learn than someone with years of experience who has stopped learning. Physical & Work Requirements This is a hands-on job. Candidates must be willing and able to: Regularly stand, walk, bend, kneel, reach, and work with their hands Regularly lift and carry items weighing up to approximately 50 pounds Use appropriate assistance or equipment for heavier items Safely use ladders, including work at approximately 15 feet Work at elevated heights using appropriate equipment such as scissor lifts and boom lifts Access roofs and elevated building systems when required Work at heights associated with our buildings, currently up to three stories, using appropriate lift equipment and safety procedures Work above ceilings and in mechanical spaces Occasionally work outdoors in hot, cold, or otherwise uncomfortable weather conditions Perform work that may be dirty, dusty, wet, or physically uncomfortable Comfort and willingness to work safely at heights is an essential requirement of this position. Safety is non-negotiable. Employees are expected to stop and ask for assistance rather than perform work they believe is unsafe or beyond their ability. Driving A valid driver's license and acceptable driving record are required. The position involves driving company vehicles for parts pickups, deliveries, errands, and other company business. You may occasionally move buses or other company vehicles around our property. A CDL is not required for the position. Candidates interested in obtaining a CDL may have opportunities to do so, with the potential for additional responsibilities and compensation.
Schedule Normal hours are:
Monday-Friday, 8:30 AM-5:00 PM Holiday Companies is a 24/7 operation, but this position is not an on-call position . Rare after-hours work may be necessary to meet a vendor, address an unusual facility need, or complete a project. You may also occasionally receive an after-hours call or message alerting you to a facility issue. Professional Environment Our normal dress environment is business casual, such as dress pants and a polo or similar attire. We also recognize that facility work gets dirty. Employees may keep work clothes onsite and change into jeans, T-shirts, shorts, or other appropriate work clothing when the day's tasks call for it. Regardless of the task, employees are expected to be clean, presentable, respectful, and able to communicate professionally with coworkers, vendors, customers, and visitors. Compensation $20.00-$30.00+ per hour, based on demonstrated ability and experience.
As a general guide:
Candidates near the lower end may have limited professional experience but demonstrate exceptional aptitude, reliability, curiosity, and ability to learn. Candidates in the middle of the range will generally already be comfortable with common tools and basic facility repairs and require less hands-on training. Candidates near or above the top of the range should bring substantial immediately useful capability, such as strong maintenance, mechanical, electrical, HVAC, low-voltage, automation, IT, or project-management skills. The position has room to grow beyond its starting responsibilities and compensation as the employee's capabilities grow. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Paid time off A Good Fit for This Position You may be a great fit if you're the kind of person who sees something broken and immediately starts wondering why it broke and how to fix it . You don't need to know the answer immediately. You need to be willing to investigate, ask intelligent questions, learn, make a plan, and follow through. You should enjoy variety. You should enjoy learning. You should take pride in finishing things properly. And you should be equally willing to troubleshoot an automated system, repair a toilet, make a vendor call, install a light fixture, pick up trash, configure a computer, or tackle a project none of us have done before. If you're looking for a narrowly defined job where you can say "that's outside my role," this probably isn't the right position. If you like solving different problems, building things, learning new skills, and earning greater freedom and responsibility as you prove yourself, we'd like to talk to you. Employment is subject to applicable background screening, drug screening, and driving-record requirements.
Job Type:
Full-time Work Location:
In person
Pay:
$20.00 - $30.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Are you willing and able to work from ladders at heights of approximately 15 feet and, when properly trained/equipped, work from scissor lifts or boom lifts at greater heights? Do you have a valid driver's license and an acceptable driving record for operating company vehicles? This is a hands-on position that may occasionally require dirty or mundane tasks, including basic cleanup, picking up trash, restroom cleanup, mowing, moving materials, or similar work when needed. Are you willing to perform these types of tasks?
Work Location:
In person