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HT
Holiday Tours, Inc.
Facility Maintenance & Technical Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Building and General Maintenance Technician
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Scorecard
Based on North Carolina data
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What they do
A Building and General Maintenance Technician performs building maintenance and appliance repairs for an apartment complex, housing division, residential center or business, as directed by a property manager.
$46,058 / year median in North Carolina
+18% projected growth
Job Description
About the Role Holiday Companies is looking for a Facilities & Technical Specialist to help take ownership of the day-to-day maintenance, repair, improvement, and troubleshooting of our facilities. This is a hands-on position for someone who likes fixing things, figuring out how things work, solving different problems, and making things better . You do not need years of professional facility-maintenance experience. We care much more about mechanical aptitude, reliability, judgment, willingness to learn, and your ability to figure things out. Experience can come from a job, but it can also come from working on cars, remodeling houses, maintaining equipment, farming, woodworking, electronics, construction, DIY projects, or simply being the person everyone calls when something breaks. If you're mechanically inclined, learn quickly, and enjoy solving real-world problems, we want to hear from you. What This Job Is Really Like No two days are necessarily the same. One day you might repair a leaking faucet, troubleshoot a door lock, change HVAC filters, install shelving, and meet an HVAC contractor. Another day you might help install cameras, troubleshoot an automated gate, run wiring, pick up materials, configure a computer, move a bus across the property, or work on a completely new project. Occasionally, you may need to mow grass, vacuum a floor, clean a restroom, take out trash, make a phone call, move furniture, or handle some other task that simply needs to get done. There is no room in this position for a "that's not my job" mentality . Facilities maintenance is the primary focus, but this position works directly with the President and will assist with a wide variety of facility, technical, logistical, and project needs. What We're Looking For We're looking for someone who: Is mechanically inclined and understands how physical things work Enjoys troubleshooting and solving problems Learns quickly and retains what they learn Is comfortable asking questions when they don't know something Shows initiative by researching an unfamiliar problem before simply handing it to someone else Takes direction well and can turn a conversation into a plan of action Follows through and finishes what they start Keeps track of multiple tasks and communicates their status Notices problems instead of waiting for someone else to point them out Takes responsibility for mistakes instead of hiding them or making excuses Knows when a job is beyond their ability and when to call a professional Works safely and doesn't take unnecessary risks Is comfortable with priorities changing during the day Can take direct feedback without becoming defensive Is willing to respectfully speak up when they see a problem or have a better idea Doesn't care whether today's task is sophisticated, mundane, clean, or dirty Is dependable and can be counted on We don't expect you to know everything. We do expect you to learn something each time you encounter a new problem. Facility Maintenance & Repair Typical responsibilities may include: Basic plumbing repairs, including faucets, toilets, drains, valves, and minor leaks Basic electrical repairs and fixture replacement within your demonstrated ability Lighting installation and repair Basic HVAC troubleshooting and maintenance Changing HVAC filters and maintaining related equipment Maintaining water treatment systems Troubleshooting doors, locks, closers, and hardware Maintaining garage doors, gates, ventilation equipment, and other building systems Basic carpentry, drywall repair, patching, painting, and installation work Installing shelving, TVs, cameras, fixtures, hardware, and equipment Troubleshooting pumps and other mechanical equipment General building repairs and improvements Occasional lawn, exterior, or grounds work Identifying problems that require a licensed or specialized contractor and helping diagnose the issue before the contractor is called You are not expected to perform work beyond your training, demonstrated ability, or legal authority. Knowing when to stop and ask for help is part of good judgment. Technical Systems Technology is a secondary part of the job, but willingness to work with technology is required. Our facilities and operation use systems such as: Smart HVAC controls Electronic door locks Security cameras Garage door and gate automation WiFi and networking infrastructure Computers and Apple/Mac devices Low-voltage wiring Facility automation systems Audio/video equipment Fleet WiFi, AV, communications, and other onboard technology You don't need to walk in knowing how to maintain all of these systems. You do need to be willing to learn. That may mean finding a model number, reading a manual, watching a technical video, following a wiring diagram, researching a problem, talking it through with the President, developing a plan, and then executing that plan. Projects & Innovation We don't just want someone who fixes what breaks. We are constantly looking for ways to improve and automate our operation. As your experience grows, you may be asked to take increasingly broad ownership of projects—from identifying the problem and researching solutions through planning, purchasing, installation, vendor coordination, testing, and completion. If you see a better way to do something, we want to hear it . You might notice a recurring problem and propose a permanent fix. You might find something we're doing manually and suggest automating it. You might look at an existing installation and develop a better way to build it. Bring us the idea, develop a plan, and let's see if it makes sense. Growing Into the Position We don't expect a new employee to walk in on day one and independently manage every facility issue. Initially, you'll work closely with the President. You'll be expected to investigate problems, ask questions, discuss what you've found, agree on a plan, and then execute it. As you demonstrate ability and judgment, you'll be given increasing independence. Our goal is for you to eventually: Recognize facility problems before someone has to point them out Investigate issues before escalating them Independently handle routine repairs Coordinate vendors and contractors Manage projects from idea through completion Keep outstanding work organized and moving Develop and maintain a preventive-maintenance system Make routine facility purchasing decisions within established authority Maintain useful records about equipment, repairs, vendors, and recurring maintenance Keep the President informed without requiring the President to continually check on your work The goal is simple: earn trust, gain autonomy, and take ownership. This position can grow with the person in it. Increased capability, responsibility, and value can lead to increased responsibility and compensation. Experience & Education There is no specific degree, diploma, certification, or number of years of experience required . We're interested in what you can do and how you think. Professional maintenance, construction, electrical, HVAC, mechanical, low-voltage, IT, or facilities experience is valuable—but so are relevant hobbies and personal experience.