About SAGE:

SAGE is the country's largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country.

What We Need:

This role is a hands-on, highly dynamic facilities position responsible for keeping multiple NYC locations safe, functional, and welcoming. The Facilities and Maintenance Technician supports day‑to‑day building operations by performing a wide range of basic maintenance tasks—including electrical, plumbing, HVAC, carpentry, painting, and general repairs—and by ensuring all building systems and commercial kitchen equipment remain in good working order. The position also plays a key role in preventive maintenance, routine inspections, and overall facility cleanliness. Beyond technical work, the role requires strong coordination, communication, and customer service skills. The Technician manages the work‑order system, conducts quality‑assurance walkthroughs, researches vendors, and serves as the on‑site point of contact for service providers, building management, and regulatory agencies. They collaborate closely with staff across departments to address facility needs and support operational tasks such as onboarding new hires, organizing supplies, and assisting with package handling.

What You'll Do:

Facilities Maintenance & Repairs Perform and/or coordinate basic painting, plumbing, electrical, HVAC, carpentry, and general maintenance repairs, including:

Electrical:

Replacing light bulbs, ballasts, and fixtures; resetting breakers or fuses; replacing outlets or switches where permitted; troubleshooting minor electrical issues

Plumbing:

Repairing leaky faucets and sinks; unclogging drains or toilets; replacing washers, hoses, and minor fixtures; identifying and reporting larger plumbing issues

HVAC & Climate Control:

Replacing air filters; checking thermostats and basic settings; cleaning vents; reporting major malfunctions

Carpentry & General Repairs:

Repairing or assembling furniture; fixing doors, locks, and hinges; patching and painting walls; installing shelves, signage, or fixtures

Preventive & Minor Maintenance:

Lubricating moving parts; cleaning gutters and drains; inspecting flooring, carpets, and tiles Maintain working knowledge of building systems, including HVAC, fire alarm panels, sprinkler systems, and security alarms Maintain, deep clean, and descale commercial kitchen equipment (e.g., hot/cold tables, dishwashers, refrigerators, freezers) Assist with cleaning and general facility upkeep as needed Vendor & Work Order Coordination Monitor and update the facilities ticketing/work order system and help determine service priorities Conduct quality assurance site visits and document findings Research vendors and provide recommendations to supervisor as issues arise Coordinate and accompany vendors (e.g., pest control, fire alarm, and facilities service providers) during scheduled site visits; document outcomes Serve as on-site point of contact during scheduled or unannounced visits from building management, fire department, or regulatory agencies; provide real-time updates to supervisor Collaborate with office staff and other departments to coordinate maintenance and facility needs Safety, Security & Compliance Support compliance with all applicable fire, safety, and security regulations, including: Conducting routine inspections of fire extinguishers, smoke detectors, alarms, emergency lighting, and exit signage Ensuring emergency exits and safety equipment remain accessible and operational Identify workplace hazards and collaborate with the supervisor to implement preventive measures that reduce risk. Assist with opening and/or closing NYC locations as needed Operational Support Assist with new hire onboarding, including workspace setup, office access, and equipment preparation Inventory, organize, and replenish janitorial and maintenance supplies Assist with receiving, logging, and distributing packages at headquarters Perform other related duties as assigned

Need-to-haves:

While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have

•all

• these "requirements." Proactive and self-directed, with strong organizational, time management, and problem-solving skills; able to identify improvements that enhance safety, functionality, and inclusivity while managing multiple priorities across sites Flexible, dependable, and responsive, with availability for early mornings, evenings, and occasional weekends as needed; able to travel between NYC locations and communicate effectively via text message and Microsoft Teams Strong attention to detail and documentation skills, with the ability to maintain accurate records, reports, and other required documentation Commitment to workplace safety and regulatory compliance, with the ability to safely operate basic tools and equipment and perform physical tasks including standing, walking, climbing, stooping, kneeling, reaching, and lifting up to 50 lbs. Strong interpersonal and customer service skills, with the ability to interact respectfully and effectively with diverse communities in an LGBTQ-affirming environment Proficiency in Microsoft Office, including

Word, Excel, Outlook, and Teams Nice-to-haves:

S-95 Certificate of Fitness for Fire Alarm Systems, or willingness to obtain within three months of hire Values Beliefs that matter in this role and in the Finance and Administration division and shape and guide our actions and decisions at work:

Care, Compassion Empathy Honesty, Integrity, and Transparency Responsiveness and Service Orientation Equity, Inclusion, and Belonging Adaptability and Change Embrace Joy, Appreciation, and Sustainability Role Details:

Status:

Full-time, non-exempt

Affiliation:

This is a union-covered position, and the successful candidate will be required to join the SAGE Workers Union and is covered by the Union's Collective Bargaining Agreement.

Work schedule:

35 hours per week, M-F 8:30-4:30, with flexibility for occasional evening or weekend work as needed

Location:

All

NYC SAGE

locations (Midtown, Brooklyn, Bronx, and Harlem). The position provides on-site coverage at one of SAGE's four locations each day on a rotating basis and additional coverage at one location each week. Occasional same-day travel between organizational locations may be required; travel expenses between locations are covered.