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Customer Service, Retail Sales Floor, and Stock Support - Nordstrom Rack The Shops at Southlake
Job Description
Between $16.20 and
$16.85
Per Hour DOE (Depends on Experience)
Position range in Tarrant County $11.07
•$19.02 Per hour Customer Service, Retail Sales Floor, and Stock Support
•Nordstrom Rack The Shops at Southlake
NORDSTROM
Occupation:
Retail Salespersons
Location:
Southlake, TX
•76092
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
09/08/2026
Positions available: 3
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/11/2026
Expires:
10/08/2026
Job #: 17065862
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Experience
1 Month(s) Age
18 and up Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Benefits Help for . Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. Youll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now to the Nordstrom Career Site and discuss which role interests you most during the interview process. A day in the life for Sales and Customer Service Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program A day in a life for Stock Support and Fulfillment Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customers orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Physical Requirements:
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
- Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.20
•$16.85 Hourly Weve got you covered Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance