ID 2026-9097

Job Locations US-NY-West Point Category IT:

Support / Technician Type Regular Full-Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.

Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. Responsibilities The Network Installation and Configuration Technician is responsible for installing, configuring, testing, documenting, and supporting wired and wireless network infrastructure. This role performs hands-on work with structured cabling, network hardware, device configuration, connectivity testing, troubleshooting, and as-built documentation to ensure reliable, secure, and standards-aligned network operations.

Key Responsibilities:

\nInstall, terminate, label, and test copper and fiber cabling for LAN, WLAN, and related communications systems.\nConfigure and deploy switches, routers, wireless access points, patch panels, and other network components according to design requirements and site standards.\nPerform device setup, baseline configuration, firmware updates, and validation of network connectivity and performance.\nTroubleshoot cabling faults, hardware issues, and basic configuration problems using standard diagnostic tools and procedures.\nAssist with network upgrades, moves, adds, and changes while minimizing operational disruption.\nDocument installed equipment, cable labels, IP information, configuration details, redlines, and as-built records.\nRead and interpret floor plans, network diagrams, rack elevations, and installation documentation.\nCoordinate with project leads, engineers, vendors, and site personnel to support installation sequencing and site readiness.\nMaintain compliance with safety, security, quality, and regulatory requirements during all installation and configuration activities.\nProvide turnover support, basic user orientation, and status updates to supervisors or project stakeholders as needed.

Qualifications Requirements:

Associate's Degree or equivalent related experience or at least two (2) years of telecommunications/electronics vocational training, professional certification from an accredited technical school or equivalent military school\n5 years of experience\nExperience with structured cabling installation, termination, testing, and labeling in commercial, campus, industrial, or government environments.\nWorking knowledge of network hardware and protocols, including switches, routers, wireless access points, VLAN concepts, IP addressing, and basic network security practices.\nAbility to configure network devices using standard interfaces, templates, or implementation procedures.\nExperience using cable testers, tone generators, labeling tools, hand tools, and common installation equipment.\nAbility to read and follow technical drawings, wiring schedules, and configuration documentation.\nStrong troubleshooting, organization, and documentation skills.\nAbility to work independently and collaboratively in active operational, renovation, or construction environments.\nAbility to lift equipment, climb ladders, and perform physically demanding field installation tasks as needed.\n

Preferred Qualifications:

BICSI certification or equivalent structured cabling credential.\nCompTIA Network+, CCNA, or comparable networking certification.\nExperience with wireless deployments, rack buildouts, patch management, and change implementation.\nFamiliarity with telecommunications installation standards and labeling practices.\nExperience preparing turnover packages, test results, and as-built documentation.\n

Work Environment/Physical Requirements:

This position may require work in telecommunications rooms, offices, classrooms, data spaces, ceilings, and active renovation or construction environments. The role may involve standing for extended periods, lifting and moving equipment, climbing ladders, and following site access, safety, and security procedures. About Empower AI All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor. Need help finding the right job? 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