Lead Mobile Diesel TechnicianDuraFleet Cleveland East |
Northeast Ohio Reports To:
Franchise Owner Employment Type:
Full-Time Compensation:
$28.00-$35.00 per hour, based on experience and qualifications
Pay Structure:
Stable hourly pay — no flat rate
Service Area:
Lake, Geauga, Cuyahoga, Portage, and surrounding Northeast Ohio counties Position Summary DuraFleet Cleveland East is seeking an experienced, motivated Lead Mobile Diesel Technician to join our team and help build our Northeast Ohio operation from the ground up. This is not just another diesel technician position. We are looking for someone who wants to become an important part of a growing startup operation —someone who takes ownership of their work, enjoys building customer relationships, and wants the opportunity to grow professionally as the company expands. The right person will initially be responsible for providing high-quality mobile maintenance, diagnostics, and repair services to commercial fleet customers throughout Lake, Geauga, Cuyahoga, Portage, and surrounding Northeast Ohio counties . As DuraFleet Cleveland East grows, our goal is for this position to grow with it. A successful Lead Technician will have the opportunity to take on additional leadership responsibilities and potentially advance into a technician management or service management role , helping oversee future technicians, service quality, training, scheduling, and day-to-day field operations. We are looking for someone who wants to help us build something—not simply clock in and out. Key Responsibilities Perform preventive maintenance, inspections, diagnostics, and repairs on commercial fleet vehicles Diagnose diesel engine, electrical, brake, steering, suspension, drivetrain, and related system concerns Use professional diagnostic equipment, multimeters, service information, and proven troubleshooting practices Complete mobile repairs at customer facilities, fleet yards, job sites, distribution centers, and roadside locations Conduct thorough vehicle inspections and identify safety, maintenance, and reliability concerns Clearly communicate findings and repair recommendations to customers and management Maintain accurate digital work orders, including labor, parts, technician notes, inspections, and photos Keep the assigned DuraFleet service truck, tools, equipment, and inventory clean and organized Follow company procedures, manufacturer specifications, and applicable safety requirements Communicate with the Franchise Owner regarding scheduling, parts, approvals, delays, customer needs, and job completion Help establish service standards and best practices for DuraFleet Cleveland East Build strong, professional relationships with fleet customers Help train, mentor, and support additional technicians as the company grows Take ownership of customer satisfaction and represent DuraFleet professionally in the field Required Qualifications Minimum of 5•years of commercial vehicle, diesel, fleet, or heavy-equipment maintenance experience•Strong diagnostic and mechanical troubleshooting ability Experience with preventive maintenance, electrical systems, brakes, steering, and suspension Ability to work independently and make sound decisions in a mobile field environment Ability to complete accurate digital documentation and use cloud-based service systems Professional communication and customer service skills Strong attention to detail and pride in quality workmanship Dependable, self-motivated, and accountable Valid driver's license with a driving record acceptable under company insurance requirements Ability to travel throughout the DuraFleet Cleveland East service territory Ability to perform the physical requirements of the position, with or without reasonable accommodation Preferred Qualifications ASE Medium/Heavy Truck certifications Class A or B Commercial Driver's License Qualified commercial vehicle and/or brake inspector credentials Experience with air brakes, trailers, hydraulics, liftgates, welding, or fabrication Experience using fleet maintenance or shop-management software Previous mobile service or roadside repair experience Previous leadership, mentoring, or technician training experience Who We're Looking For Technical ability matters, but we are also looking for the right person to grow with the company . Our ideal candidate is someone who: Takes pride in doing the job correctly the first time Can work independently without needing constant supervision Treats customers professionally and understands the importance of customer relationships Is dependable and follows through on commitments Looks for solutions instead of excuses Understands that building a new operation requires flexibility, teamwork, and initiative Wants their ideas and experience to matter Is interested in helping develop processes and service standards Is willing to mentor future technicians Wants the opportunity to grow into a leadership or management position as the company expands Growth Opportunity DuraFleet Cleveland East is in the early stages of building its Northeast Ohio operation. That creates a unique opportunity for the right technician. Our goal is to build a strong team and promote leadership from within whenever possible. As the customer base, fleet volume, and technician team grow, this position has the potential to develop into a higher-level leadership or management role with responsibility for areas such as: Technician leadership and development Training and onboarding new technicians Quality control Customer relationships Field operations Service scheduling and coordination Fleet and equipment management Helping recruit and develop future technicians We want someone who can eventually say, "I helped build this operation." Compensation & Future Benefits Starting compensation is $28.00-$35.00 per hour , based on experience, certifications, capabilities, and qualifications. Because DuraFleet Cleveland East is a growing operation, we expect the overall compensation opportunity and employee benefits package to evolve as the business grows. Our goal is to reward the people who help us build the company through opportunities for: Increased compensation based on performance and responsibility Advancement into leadership and management Additional employee benefits as the operation grows Training and professional development Increased responsibility and earning potential Long-term career growth within DuraFleet Cleveland East What Success Looks Like Success in this role means: Vehicles are diagnosed accurately and repaired correctly Customers receive dependable and professional service Work is completed efficiently without sacrificing quality Work orders are accurate, timely, and thoroughly documented Customer downtime is reduced whenever possible Safety requirements and service procedures are consistently followed Customers trust DuraFleet and continue using us for their fleet maintenance needs Communication with ownership and customers is clear and dependable You take ownership of your role and help improve the operation You develop alongside the company and become someone future technicians can rely on Work Environment This is a mobile, field-based position serving commercial fleet customers throughout Northeast Ohio, primarily including Lake, Geauga, Cuyahoga, and Portage counties , along with surrounding areas as customer needs require. Work will take place at customer facilities, fleet yards, distribution centers, job sites, roadside locations, and other commercial operating environments. Because our customers depend on their vehicles to operate their businesses, occasional schedule flexibility may be required for urgent customer needs. Why Join DuraFleet Cleveland East? This is an opportunity to get involved at the beginning . Instead of joining a large operation where your role is already defined, you will have the opportunity to help shape how DuraFleet Cleveland East operates, serves its customers, and develops its technician team. We believe our technicians are one of the most important parts of our business. We want to create a company where great technicians are respected, properly equipped, supported, compensated fairly, and given opportunities to advance. If you are an experienced diesel technician who wants more than another wrench-turning job—and you are motivated by the opportunity to help build a company and grow into leadership —we want to talk with you. DuraFleet is committed to providing fast, convenient, and professional mobile fleet service that reduces downtime and keeps commercial fleets moving. DuraFleet is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, performance, and business needs.
Pay:
$25.00 - $48.00 per hour
Benefits:
Flexible schedule Paid time off Professional development assistance Application Question(s): Are you comfortable working independently as a mobile diesel technician, including diagnosing problems, completing repairs in the field, communicating with customers, and documenting your work? Are you interested in joining a startup operation where you'll help build the business from the ground up, with the opportunity to grow into a Lead Technician/Service Manager role as DuraFleet Cleveland East expands?
