View More Jobs Field Service Engineer I Livingston, NJ, United States (On-site) Be the First to Apply Job Description This position is responsible for providing installation, calibration, maintenance, repair, validation, and support services for IVF customers across North America under guidance. Performs field-based equipment service and installation activities following established procedures. Builds technical competency across supported products and utilizes
Obtain certifications to install and service assigned IVF equipment Perform equipment installations following standard procedures Perform routine service, maintenance, calibration, and validation tasks Provide basic technical support to customers and sales teams Assist in troubleshooting and repair activities Maintain accurate paperwork and device history records in D365 Support workshops and trade shows (setup and teardown) Manage travel logistics and expense reporting Participate in training and team meetings Perform other duties as assigned
Qualifications Knowledge, Skills and Abilities:
Basic understanding of medical device service Foundational knowledge of microscopy and lab environments Ability to follow procedures and work under guidance Basic troubleshooting skills (electrical and mechanical) Strong organizational and communication skills Familiarity with MS Office; CRM exposure preferred Passing of background check, which may include verification of prior employment, criminal conviction history, educational and driving records .
Work Environment:
Lifting of 50 lbs is common Contact with household cleaners
Experience:
Experience in Medical Equipment Field Service or Service and Repair preferred. CRM business system operation.
Education:
Bachelor's Degree in a related technical discipline or equivalent experience. Biomedical Equipment education a plus As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.