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EDM - Field Service Engineer/Machinist
Career Insights for Field Service Engineer
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Based on Indiana data
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What they do
A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
$92,868 / year median in Indiana
Job Description
Overview:
Electrical Discharge Machining Technician Responsibilities/ Job Requirements:
Dedicated support role with working on world-class CNC machines (EDM technology) with one of the premier machine builders companies in the world. Travel technician opportunity Monday to Friday. 100% travel role but will be focused to be as regional as possible.Training:
each service technician will undergo approximately 8 to 12 weeks of training. There will also be shadowing sessions with more senior technicians. Utilizing machine tool manuals, technical documents, internal and OEM resources to research machine issues- Ensuring proper documentation is completed and submitted to office and customer regarding status of machine issues, repairs, and installation
- Promoting and performing preventative maintenance on customer machine tool equipment and conducting
- Possessing and maintaining an in-depth knowledge of machine tool industry
- Perform maintenance and repair of precision EDM wire and die sinker machines.
- Troubleshoot and correct mechanical, electrical, hydraulic, and pneumatic system problems of a high degree of complexity.
- Provide a communication link between the customer and the company to help ensure that effective service is being provided to the customer.
- Accurately complete all reports in a timely manner as per service department procedures.
- Maintain regular contact with the Customer Support Center (CSC) and Regional Service Manager (RSM) as needed to perform job duties.
- PLC experience preferred
- Proficient in replacing ball-screws and spindles preferred
- Proficient in Mechanical, Electrical (AC/DC), Hydraulic, and Pneumatic Systems.
- Proficient in the use of Multimeters and Computer Systems.
- Proficient in the use of Dial Indicators, Micrometers, Calipers, and Gage Bars.
- Able to climb ladders and to lift 50 lbs.
Job Type:
Full-time Pay:
$40.00- $55.