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John Zink

Field Service Engineer - Fired Equipment

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What they do

A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.

$100,951 / year median in the U.S.

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Job Description

Your Job John Zink is hiring a Field Service Engineer in the Fired Equipment Group supporting customers across a range of industries including colleges, hospitals, refineries, petrochemical facilities, plastics manufacturing, and other industrial heating environments. In this role, you will serve as a field expert-supporting the installation, commissioning, troubleshooting, and maintenance of industrial fired equipment critical to safe and reliable operations. You will work directly at customer sites, partnering with operations and maintenance teams to provide technical guidance, resolve issues, and support overall system performance. Travel This is a home-based role where you will operate from your location while traveling to customer sites nationwide approximately 75% of the time. Candidates must live within reasonable commuting distance of a major airport to effectively support travel requirements. Our Team John Zink Company, a Koch Engineered Solutions (KES) company, serves customers with innovative, engineered-to-order solutions. Our equipment group business supplies components for applications in various markets with a focus on the refining and petrochemical Industry. Our Field Service Technicians support our customers at their sites across the country with their commissioning, maintenance and other service needs. What You Will Do
  • Travel from your home base to customer facilities to support electrical/mechanical installation, inspection, troubleshooting, and repair of fired equipment across a variety of industrial heating applications
  • Diagnose and resolve electrical issues on combustion systems, including burner components, fuel trains, valves, dampers, and associated hardware
  • Provide technical expertise on register burners, duct burners, and utility burners, including startup support, tuning, mechanical adjustments, and performance optimization
  • Lead with safety in all aspects of field execution, proactively identifying and mitigating risk while working in live industrial environments; model and reinforce PBM culture through ownership and sound judgment
  • Interpret P&IDs, mechanical drawings, and system layouts to identify issues and implement effective, field-ready solutions
  • Support and interface with instrumentation and controls systems (PLCs, HMIs, and control logic) to assist with system operation and troubleshooting
  • Calibrate, test, and maintain field instrumentation such as transmitters, valves, actuators, and 4-20 mA loop devices to support overall system performance
  • Build strong, trust-based relationships with customer operations and maintenance teams through clear communication and consistent, high-quality service execution
  • Maintain accurate documentation including service reports and updates to drawings while adhering to safety and compliance expectations Who You Are (Basic Qualifications)
  • Experience troubleshooting, installing, and maintaining industri.
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