Field Service Engineer (Semiconductor Industry) QUICK USA, Inc. Portland, OR Job Details Full-time $65,000 - $70,000 a year 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Customer communication Engineering equipment malfunctions diagnostics Inspection tools Field service engineer experience Mechanical Engineering Japanese Bachelor's degree in engineering Bachelor's degree Cleanroom experience Electrical Engineering Technical Proficiency Mechanical troubleshooting Teaching robotics Full Job Description Position Field Service Engineer Summary We are seeking a skilled and motivated Field Service Engineer (FSE) to join our team in supporting customers in the semiconductor industry. The FSE will be responsible for the installation, maintenance, troubleshooting, and repair of semiconductor manufacturing equipment at customer sites. This position requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and internal teams. Essential Duties ​​​​​​​・Install, test, and commission semiconductor manufacturing equipment at customer sites. ・Perform routine and emergency maintenance, troubleshooting, and repair services. ・Analyze equipment issues and implement effective solutions to minimize downtime. ・Provide technical support and training to customers and local service teams. ・Communicate service reports, technical findings, and improvement suggestions to headquarters. ・Support new product introduction and field upgrades as required. ・Ensure compliance with safety procedures and company quality standards. ・Maintain strong customer relationships through timely and professional service. Working Hours, Working style ​​​​​​​9:00-18:00 On-Site Working Location Portland, OR Salary/Benefit $65-70K ​​​​​​​・Competitive salary based on experience. ・Health & Dental insurance. ・Paid time off and holidays. ・Opportunities for professional growth and global training. Saturdays, Sundays, and National Major Holidays ​​​​​​・Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field. ・2+ years of experience in field service, maintenance, or technical support within the semiconductor or related high-tech equipment industry. ・Solid understanding of electrical, mechanical, and vacuum systems. ・Hands-on experience with troubleshooting and diagnostics tools. ・Strong communication and customer service skills. ・Ability to work independently and travel frequently (domestic and international). ・Proficiency in English (Japanese or other Asian language skills are a plus).

Preferred Skills:

・Experience with lithography, etching, deposition, metrology, or inspection equipment. ・Knowledge of cleanroom procedures and semiconductor manufacturing processes. ・Familiarity with PLCs, robotics, and automation systems.

Pay:

$65,000.00 - $70,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have a Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field? Do you have at least 2 years of experience in field service, maintenance, or technical support within the semiconductor or related high-tech equipment industry? Do you have hands-on experience working with electrical, mechanical, and/or vacuum systems in a technical or equipment-service environment? Do you have hands-on experience troubleshooting and diagnosing technical or equipment-related problems using diagnostic tools? Are you willing and able to travel frequently for work, including both domestic and international travel?

Education:

Bachelor's (Required) Ability to

Commute:

Portland, OR 97220 (Required) Ability to

Relocate:

Portland, OR 97220: Relocate before starting work (Required)

Work Location:

In person