An established leader in high-end industrial packaging equipment manufacturing is seeking an experienced Field Service Engineer . This role uses a facility in the Greater Philadelphia, PA area as a home base, with extensive domestic travel ( 50%+ ) to customer sites to install, repair, and optimize industrial packaging machinery. When not traveling, candidates must report to the local facility daily. This is a full-time, non-remote position. Principal Responsibilities Install, repair, maintain, and train customers on proprietary machinery. Diagnose technical issues, troubleshoot, and implement solutions on-site and remotely. Program components and run Factory Acceptance Tests (FATs). Assist with the commissioning, start-up, and preventive maintenance of new equipment. Collaborate with internal engineering and quality teams to report upgrade opportunities. Produce detailed service reports and maintain technical documentation, wiring diagrams, and manuals. Support spare parts identification, ordering, and inventory management. Ensure strict compliance with safety protocols and industry regulations.

Required Competencies & Qualifications Technical Experience:

Experience with Allen-Bradley / Rockwell Automation software; integration experience across hardware, software, and controls preferred.

Industry Knowledge:

Strong mechanical and electrical background with industrial packaging machinery.

Education & Experience:

HS Diploma or Associate's Degree in Mechanical, Electrical, or Engineering fields with 10+ years of field service experience, OR Bachelor's Degree in Engineering, Mechanical, or Electrical fields with 5+ years of field service experience.

Licensure:

Valid driver's license required.

Work Environment & Physical Demands Travel:

Minimum 50% domestic travel required.

Physical Requirements:

Ability to walk, climb ladders, stand, stoop, kneel, and perform heavy lifting (unassisted up to 100 lbs., average lift under 20 lbs.).

Environment:

Exposure to client facilities across food, agriculture, pharmaceutical, and nutraceutical industries. Standard office environment when on-site at headquarters. Position Type & Schedule Full-time, salaried non-exempt role with overtime requirements.

Standard hours:

Monday through Friday, 8:00 AM - 4:30 PM. Weekend work includes bonus pay. Company offers health benefits, 401k & PTO #JDP