Field Service Engineer - TX

Field Service Engineer - TX Excimer Laser Repair Corporation Austin, TX Job Details Full-time 10 hours ago

Qualifications Driver's License Full Job Description Job Description:

Field Service Engineer-TX Position ID:

200206

Location:

Austin, TX Reports To:

President & CEO Employment Type:

Full-Time FLSA Status:

Exempt About Excimer Laser Repair Corporation Excimer Laser Repair Corporation (ELRC) specializes in the repair, maintenance, and optimization of photolithography laser systems used in advanced semiconductor manufacturing. Based out of San Diego, CA, we have manufactured laser components and provided service to maintain photolithography laser systems at semiconductor fabrication facilities around the world for over 20 years. Position Summary We are seeking a highly skilled and motivated Field Service Engineer to join our team. In this role, you will be responsible for providing on-site/phone/email troubleshooting, repair, and maintenance support for Cymer Excimer laser systems used in Semiconductor Photolithography site(s) in Austin Texas and other locations domestically and internationally.

Key Responsibilities Laser System Support :

Utilize laser diagnostic tools, specialized software, and metrology equipment to ensure operational reliability of the equipment.

Troubleshooting & Problem-Solving :

Diagnose and resolve system malfunctions, accurately identifying root causes and implementing effective solutions to restore functionality.

Component Replacement :

Replace end-of-life parts and components, ensuring quick turnaround and restoring systems to full operational status in a timely manner.

Data Analysis and Forecasting :

Analyze laser diagnostic data to determine future maintenance needs and proactively plan future service to minimize equipment downtime.

Additional Responsibilities :

Perform other duties as assigned to ensure the highest level of customer service and operational excellence. Ensure compliance with ISO standards, safety regulations, and company quality policies.

Qualifications Educational Background :

Bachelor's degree in engineering or related field. Electrical engineering is preferred. Relevant training or experience in semiconductor equipment service, or laser/electro-optics industry is preferred.

Technical Skills :

Proficiency in troubleshooting electronic control systems, including reading schematics, using oscilloscopes and other electrical tools to analyze high voltage systems and low voltage (control) electronics.

On-Call:

This role will at times require you to work outside of normal business hours, potentially at short notice, to address urgent or unexpected issues.

Communication :

Excellent verbal and written communication skills. Ability to clearly convey technical information to both team members and clients.

Eligibility :

Must be a US citizen and possess valid identification and comply with all background check requirements. Car, valid driver's license, US passport, and ability to pass a security clearance is also a requirement.

Professionalism :

Demonstrated ability to represent the company in a professional manner, maintaining confidentiality and fostering positive relationships with customers and colleagues.

Customer Focus :

Strong customer-oriented mindset, with excellent attention to detail and the ability to work well within a team environment.

Independence & Initiative :

Self-motivated and capable of working independently, while also knowing when to seek assistance from the technical support team when needed.

Technical Proficiency :

Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and other relevant software tools. Working Conditions This position will require working in semiconductor fabs and clean room environments. Physical requirements include the ability to lift up to 70 pounds. Safety gear may be required when performing some operations on-site.