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Baumann Automation Inc.
Field Service Engineer EI&C
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Job Description
FIELD SERVICE ENGINEER EI&C
We are seeking a motivated Field Service Engineer with basic knowledge of Electrical, Instrumentation, and Controls (EI&C) to support equipment installation, service, and customer assistance. This hands-on role is ideal for a developing engineer who can learn quickly, communicate effectively, and support customers both remotely and on-site. When not traveling, the position is based at our San Antonio, Texas office and demonstration facility. Why Join Us?
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Ownership and Support:
Take initiative, follow up on service cases, and contribute directly to customer satisfaction.
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Technical Learning:
Gain exposure to industrial automation technologies such as PLCs, HMIs, drives, and control systems.
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Regional Exposure:
Work from San Antonio while supporting customer sites with 30-60% travel across North America, plus occasional training trips to Germany or Mexico.
Responsibilities:
1. Support equipment installations, upgrades, troubleshooting, and repairs. 2. Communicate with customers and internal teams to ensure timely follow-up and resolution of service cases. 3. Troubleshoot basic electrical, mechanical, pneumatic, and PLC-related issues Requirements & Qualifications 1.
Education:
Technical diploma, or equivalent hands-on technical experience in Electrical, Mechanical, Mechatronics, or related fields. 2.
Experience:
1 to 3 years of technical service, maintenance, manufacturing, testing equipment, or automation-related experience. 3.
EI&C Knowledge:
Basic understanding of electrical, instrumentation, and controls concepts is preferred. 4.
Automation & PLC Knowledge:
Basic knowledge of PLCs and ability to read existing programs for troubleshooting. Exposure to Beckhoff, Siemens or Allen-Bradley is a plus. 5.
HMI, Drives & Networks:
Basic familiarity with HMIs, drives, and industrial networks such as EtherNet/IP is preferred. 6.
Robotics:
Basic understanding of industrial robotics or willingness to learn robotic systems such as Stäubli, Mitsubishi, or KUKA. 7.
Troubleshooting:
Basic mechanical and electrical troubleshooting skills, with strong logic, and problem-solving ability. 8.
Location & Travel:
Willingness to travel 30-60% for customer site visits. When not traveling, work from the San Antonio office and demo facility. 9.
Soft Skills:
Self-motivated, proactive, organized, and able to communicate clearly with customers and internal teams. Strong PC skills required.
Pay:
$79,000.00 - $80,000.00 per year
Work Location:
In person