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Hitachi Energy

Field Service Engineer - AIS

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What they do

A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.

$100,622 / year median in West Virginia

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Job Description

Field Service Engineer - AIS Hitachi Energy paid time off United States, West Virginia, Delbarton Aug 18, 2026 The Opportunity As a High Voltage Field Service Engineer, you will support the installation, maintenance, testing, troubleshooting, and repair of high voltage equipment up to 800kV. Working alongside experienced service professionals, you will perform field assignments at customer sites, assist with identifying and resolving equipment issues, and support commissioning and maintenance activities. This role provides exposure to high voltage power equipment, field testing practices, and customer-facing service work. You will contribute to maintaining reliable power system infrastructure while building technical skills through hands-on experience in a dynamic field environment. How You'll Make an Impact Perform field service activities involving installation, maintenance, inspection, testing, and repair of high voltage equipment
Support commissioning, maintenance, overhaul, upgrade, and retrofit projects at customer sites
Troubleshoot electrical and mechanical equipment issues and assist with corrective actions
Conduct testing activities and document results using established procedures
Compile and review equipment and test data to support issue resolution
Coordinate work activities with internal teams and customer representatives
Identify opportunities to improve operations and customer service
Support field service projects and the operation of field test equipment
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Trade education in Industrial Mechanic, Electrical trades, or a college or university degree in a technical field such as electrical or mechanical engineering is preferred; equivalent technical training and experience will also be considered
1 to 3 years of experience preferred in technical field service, construction, power equipment, or related technical environments
Experience supporting installation, maintenance, testing, or repair of electrical or mechanical equipment
Mechanical and electrical aptitude with knowledge of substation equipment, high voltage equipment, or electrical testing practices
Proficiency with Microsoft Word, Excel, Outlook, SharePoint, and test equipment software
Valid U.S. driver's license and ability to travel extensively, up to 80% More About Us You will gain hands-on experience working with high voltage equipment while developing technical skills alongside experienced service professionals. Work on innovative energy technologies supporting power system infrastructure
Collaborate with experienced professionals across service and engineering teams
Access learning and development opportunities that support technical and career growth
Receive health and retirement benefits as part of a comprehensive rewards package
Benefit from paid leave programs and workplace flexibility where applicable Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Pay Transparency Statement The expected salary range for this position is $66,000 - $82,000 annually, based on factors such as experience, education, skills, and work location. This position is also eligible for overtime pay in accordance with applicable laws and company policies. In addition to base compensation, Hitachi Energy offers a comprehensive benefits package, which includes medical, dental, vision, retirement savings, paid time off, and other benefits available to eligible employees. Apply now
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