Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

aptlogix LLC

Field Service Technician II

Pay: Not specified

Posted: 1 week ago

Location: Duarte, CA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Field Service Technician

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$56,042 / year median in California

+14% projected growth

Explore Career

Job Description

Field Service Technician II Introduction:

The Field Service Technician II will be responsible for providing onsite desktop and end-user technical support. They will install, configure, troubleshoot, and maintain various IT equipment, handle break/fix support, and ensure excellent customer service while meeting SLA requirements.

Responsibilities:

Provide onsite desktop and end-user technical support. Install, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, and peripheral devices. Diagnose and resolve hardware, software, and network connectivity issues. Perform imaging, deployment, refresh, and replacement of IT equipment. Handle break/fix support for desktops, laptops, and mobile devices. Configure user accounts, Microsoft 365, Outlook, VPN, and Active Directory. Support Windows 10/11 operating systems and Office 365 applications. Maintain accurate service documentation and update tickets in the ITSM tool. Coordinate with remote support teams and vendors for issue resolution. Deliver excellent customer service while meeting SLA requirements.

Requirements:

Required Skills:

✔ Desktop Support / Field Support experience ✔ Windows 10/11 Administration ✔ Microsoft Office 365 & Outlook ✔ Active Directory (User Administration) ✔ Hardware Break/Fix & Device Deployment ✔ Printer & Peripheral Troubleshooting ✔ Basic Network Troubleshooting (TCP/IP, VPN, Wi-Fi) ✔ Strong communication and customer support skills

Preferred Skills:

Experience with ServiceNow or other ITSM tools. CompTIA A+, Microsoft, or other relevant certifications. Ability to travel locally if required. Immediate joiners or candidates with short notice periods are preferred.